Experienced Customer Service Associate – Amazon Locker+ Retail Location

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Customer Service Associate to join our dedicated team at Amazon Locker+ retail locations. As a key member of our team, you will play a vital role in making the return and pickup of packages convenient for our customers, while also connecting personally with them and uplifting their lives.

About blithequark

blithequark is a world-renowned e-commerce company that is revolutionizing the way people shop and interact with our brand. With a commitment to innovation, customer satisfaction, and employee growth, we offer a unique and dynamic work environment that is unlike any other. Our team is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals to join our ranks.

Job Overview

As a Customer Service Associate at Amazon Locker+ retail locations, you will be responsible for providing top-notch customer service, processing returns and preparing orders for delivery, and maintaining a clean, safe, and organized workspace. You will work in designated retail locations, where it's convenient for our customers, and will be an integral part of our team that makes a real difference in people's lives.

Key Responsibilities

* Receive, pick, and stow customer orders, process returns, and prepare for delivery

• Assist customers with questions they may have, and work through problem-solving scenarios for customers
• Maintain a clean, safe, and organized workspace, and manage responsibilities for a Locker+ location, including opening and closing site
• Use technology like smartphones and handheld devices to sort, scan, and prepare orders, and receive truck deliveries
• Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation
• Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation
• Use carts, dollies, hand trucks, and other gear to move items around, and go up and down stairs (where applicable)
• Be available to work part-time between the hours of 8:30 a.m. and 9:30 p.m. with schedules varying week to week

What it's like at Amazon Locker+ locations

* Safety: Your safety is important to us, so we provide safe working conditions and protective gear.

• Surroundings: You'll be behind a counter, working with customers, in a comfortable, climate-controlled environment.
• Activity: You'll be on your feet for the majority of your shift, helping customers and sorting packages.
• Temperature: Our Locker+ locations are in comfortable, climate-controlled environments.
• Noise level: Sound levels are minimal, what one would expect in a grocery store.
• Dress code: Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required and protective safety footwear are required in select business units.

Why You'll Love blithequark

We have jobs that fit any lifestyle, state-of-the-art workplaces, teams that support and listen to our associates, and company-driven initiatives and benefits to help support your goals.

• Schedule flexibility: Depending on where you work, schedules may include full-time (40 hours), reduced-time (30-36 hours) or part-time (20 hours or less), all with the option of working additional hours if needed.
• Shift options: Work when it works for you. Shifts may include overnight, early morning, day, evening, and weekend. You can even have four-day workweeks and three-day weekends.
• Anytime Pay: You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups).

Our Workplace

Our workplace is unlike any other. We have modern warehouses that are clean and well-organized, and we provide protective gear to ensure your safety. All teams share safety tips daily, and we have a culture that is inclusive and supportive.

• State-of-the-art facilities: We have modern warehouses that are clean and well-organized.
• Safety: Your safety is important to us, so we provide protective gear. All teams share safety tips daily.
• Culture: Be part of an inclusive workplace that offers a variety of DEI programs and affinity groups.
• Team environment: Work on small or large teams that support each other in a workplace that's been ranked among the best workplaces in the world.
• New skills: Depending on the role and location, you'll learn how to use the latest Amazon technology – including handheld devices and robotics.

Our Company

Our company supports your goals. We have a range of benefits that may include pay and savings options, healthcare, peace of mind for you and your family, and more. We also offer career advancement opportunities, with a pledge to upskill our employees and offer a variety of free training and development programs, and tuition support options for select employee groups.

Requirements

* Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelines in English.

How to Get Started

You can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/. Please note that if you already have an active application but are looking to switch to a different site, instead of applying for a new role, you can reach out to Application Help at https;//hiring.amazon.com/contact-us#/. If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit https://hiring.amazon.com/people-with-disabilities#/. Apply for this job