Experienced Crisis Specialist - 988 Chat/Text Crisis Support (PRN, 1st Shift)
Are you passionate about making a difference in the lives of others? Do you have a strong desire to work in a dynamic and supportive environment where you can utilize your skills and expertise to help individuals in crisis? If so, we invite you to join the team at blithequark, a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives.
About blithequark
blithequark is a well-established organization with a strong commitment to providing high-quality care to individuals of all ages in a variety of settings. As a trauma-informed organization, we recognize the importance of understanding, recognizing, and responding to those affected by trauma to strengthen resilience for our clients, staff, and community. Our team is passionate about creating a culture that is built on respect, expertise, integrity, and empowerment, and we strive to create a workplace that reflects the growing world around us.
Job Summary
We are seeking an experienced Crisis Specialist to join our 24/7/365 mental health crisis/suicide prevention focused team. As a Crisis Specialist, you will be responsible for handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. You will provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals who are experiencing emotional distress. This is a remote position, and you will work on a PRN (as needed) basis, with a shift available from Friday to Monday (Tuesday, Wednesday, and Thursday off) from 2:00 AM to 10:30 AM.
Key Responsibilities
* Provide telephonic or chat clinical screenings and risk assessments
- Answer crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
- Conduct follow-up calls for individuals who are deemed moderate to high risk for suicide
- Meet the ethical and clinical standards in compliance with all accreditation
- Actively participate in ongoing supervision, training, and team meetings
- Assist in administrative tasks as needed
Knowledge, Skills, and Abilities
* Effectively communicate via written, verbal, in-person, and virtual methods
- Demonstrate high-level customer service skills and professional etiquette
- Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
- Knowledge of suicide assessments
- Skill in providing crisis intervention
Qualifications
* Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist
- Six months to one year of related crisis experience is preferred
- N/A for required certification/licensure
Physical Requirements
* Standing: 10%
- Sitting: 90%
- Squatting: Occasional
- Kneeling: Occasional
- Bending: Occasional
- Driving: Occasional
- Lifting: Occasional
Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Diversity, Equity, and Inclusion employee resource groups
- Continuing education opportunities
- Employee Assistance Program
Why Join blithequark?
At blithequark, we are committed to creating a workplace that is inclusive, supportive, and empowering. We believe that our employees are our greatest asset, and we strive to provide a work environment that is conducive to growth, learning, and success. If you are passionate about making a difference in the lives of others and are looking for a dynamic and supportive work environment, we invite you to join our team.
How to Apply
If you are interested in this exciting opportunity, please submit your application through our website. We look forward to hearing from you!
Equal Opportunity Employer
blithequark is an equal opportunity employer. Employment at blithequark is based solely on a person's merit and qualifications directly related to professional competence. blithequark does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
Disclaimer
The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.
Pay Range
$15.75--$22.00
Time Type
Part-time
Location
Remote, available from the United States, Tennessee (USA)
Job Type
PRN (as needed) Apply for this job