[Remote] Referral Allocation Coordinator

Note: The job is a remote job and is open to candidates in USA. HonorBridge is the largest Organ Procurement Organization in North Carolina, dedicated to facilitating organ and tissue donation. The Referral Allocation Coordinator will manage organ referrals and allocations for local organ donors, collaborating with clinical staff and ensuring compliance with documentation requirements.

Responsibilities

• Contributes to HonorBridge’s Mission by being devoted to building connections that save and heal lives through organ and tissue donation.
• Achieves job functions in alignment with HonorBridge values.
• Trust – Honor the trust that people place in us.
• Diversity, Equity & Inclusion – We work as one. We celebrate all.
• Service – Commit to service excellence.
• Innovation – Embrace the power of innovation.
• Passion – Live our passion for healing lives.
• Builds caring and compassionate relationships.
• Consistently demonstrates effective communication.
• Promotes teamwork to ensure success at HonorBridge.
• Facilitates organ donation by serving as the referral and/or allocation coordinator on call.
• Takes three to four 12-hour shifts of RAC call per week.
• Completes initial evaluation of new organ referrals utilizing the potential donor’s electronic medical record (EMR) when available.
• Monitors current organ referrals to determine and evaluate changes in plan of care utilizing EMR review when available and communication with the hospital care team.
• Works collaboratively with the AOC and activates staff as directed by the AOC for clinical activity.
• Allocates all available organs deemed suitable for transplant for local organ donors.
• Communicates information to HonorBridge staff, surgeons, transplant coordinators, and the AOC as needed.
• Reviews and completes documentation accurately.
• Reviews new and current active referrals and documents follow-up in HonorBridge’ electronic donor chart
• Completes DonorNet documentation as needed.
• Initiates and manages organ offers for active donors, in accordance with Organ Procurement and Transplantation Network (OPTN) policies.
• Completes UNOS required follow-up documentation (Donor Feedback) daily.
• Completes follow-up for all organ donor cultures when Medical Records Coordinator is unavailable.
• Maintains EMR access to all available hospitals.
• Utilizes medical information from remote EMR access to obtain and review available medical records.
• Maintains confidentiality of all patient and donor/recipient information
• Participates in meetings as requested by the department manager.
• Strives to establish and maintain ongoing relationships with all levels of HonorBridge staff and leadership, hospital personnel, transplant center personnel, and physicians on a continual basis.
• Responds to administrative duties to include internal and external communication, process improvement projects and quality assurance tasks in a timely manner as defined by HonorBridge leadership.

Skills

• Associate degree with a concentration in healthcare field or related and/or 2-3 years’ experience in a clinical (or commensurate) environment such as EMT, Paramedic, RN, or LPN.
• Demonstrated interpersonal and communication skills.
• Demonstrated knowledge of medical terminology.
• Ability to manage stress and function in high-pressure situations.
• Direct clinical knowledge in organ donor management and/or recovery, experience in form completion and documentation, ability to use computers and cellular phones, commitment to organ and tissue donation.
• Demonstrated knowledge of Microsoft Windows and Microsoft Office.
• Reliable cell phone and Internet access is required.
• Periodic travel to an HonorBridge office for department and office meetings is also required.
• CPTC preferred

Benefits

• Medical, Dental, Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• A matching retirement plan
• Paid Sick and Vacation time
• Life Balance Account Reimbursement
• Professional Development and Growth
• A chance to save a life!

Company Overview

• An organ and tissue donation and recovery program serving counties in North Carolina and Danville, Virginia. It was founded in 1985, and is headquartered in Durham, North Carolina, USA, with a workforce of 51-200 employees. Its website is https://carolinadonorservices.org/.

Apply tot his job Apply To this Job