senior manager, Influencers
Now Brewing – senior manager, Influencers! #ToBeAPartnerFrom the beginning, Starbucks set out to be a different kind of company. One that not onlycelebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.If you are chronically online, obsess every influencer from emerging creators to A-list celebs, take pride in your rolodex, and have the chops to build and shape Starbucks’ influencer strategy from the ground up with a hungry team, this role is for you. As senior manager of Influencers, you’ll lead the strategy and execution of Starbucks’ influencer presence—building on our strong foundation to deepen cultural relevance and amplify the iconic elements of our brand through creators. You’ll be at the forefront of how Starbucks shows up in the world, translating brand, consumer, and cultural insights and genuine superfandom into authentic influencer partnerships that spark conversation, drive engagement, and build brand love.You’ll oversee a dynamic mix of talent—from Green Apron Creators (our inspiring partners), to Global Coffee Creators, to celebrities and content creators—ensuring Starbucks is always part of the cultural moment. Whether it’s gifting, paid media, or always-on storytelling, you’ll make sure our influencer strategy brews connection and creativity at every touchpoint.As a senior manager, Influencers you will…Build the buzz – Launch and scale an innovative influencer strategy that elevates Starbucks’ cultural relevance and brand love.
- Lead the team – Hire, mentor, and inspire a high-performing Influencer team that thrives on creativity, collaboration, and impact.
- Be the cultural compass – Stay ahead of trends, talent, and best practices in influencer marketing and creator culture.
- Collaborate across teams – Partner with Public Relations, Social, Paid Media, Creative, and Global teams to integrate influencer content into broader campaigns.
- Grow authentic relationships – Identify and nurture influencers who align with Starbucks’ values and audience and who are true Starbucks superfans.
- Negotiate with care – Manage contracts and gifting programs with a thoughtful, strategic approach for both the creator and the business.
- Measure – Track performance, optimize campaigns, and share insights to drive continuous improvement.
- 7+ years in influencer marketing, talent relations, or social media strategy
- Proven experience building and leading teams
- Deep understanding of creator culture, social platforms, and content trends
- Strong EQ (emotional quotient) and relationship-building skills
- Experience with contracts, negotiations, and legal reviews
- Excellent communication and storytelling abilities
- Passion for coffee, culture, and community
- If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.