Experienced Part-Time Customer Service Associate – Tool Rental – Flexible Snellville, GA 1603

Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join the blithequark team as a Part-Time Customer Service Associate in our Tool Rental department in Snellville, GA 1603. At blithequark, we're more than just a home improvement retailer – we're a community-driven organization dedicated to helping our customers achieve their dreams, one project at a time. As a Customer Service Associate, you'll play a vital role in ensuring our customers receive the highest level of service, support, and expertise to help them succeed in their home improvement endeavors.

How We Support You

At blithequark, we're committed to supporting the growth and well-being of our associates. As a valued member of our team, you'll gain access to a comprehensive range of benefits, including:

• Competitive Pay: Earn a competitive hourly wage that reflects your skills and experience.
• Flexible Schedules: Enjoy flexible scheduling that allows you to balance your work and personal life.
• Top-Tier Health Insurance: Choose from multiple health insurance options to ensure you and your loved ones receive the care you need.
• Tuition Assistance: Pursue your educational goals with our tuition assistance program.
• 401(k) Matching: Take charge of your financial future with a company-matching 401(k) plan.
• Employee Stock Purchase Program: Invest in your future with our optional Employee Stock Purchase Program.
• Associate Discount: Enjoy a 10% discount on all purchases made at blithequark stores.
• Track to the Trades: Learn new trade skills and advance your career with our Track to the Trades program.

Your Day at blithequark

As a Customer Service Associate in our Tool Rental department, you'll be the face of blithequark, welcoming customers, answering questions, and delivering exceptional customer service. Your daily responsibilities may include:

• Welcoming Customers: Greet customers, answer questions, and provide friendly and professional customer service.
• Assisting Customers: Help customers locate and handle merchandise, including loading and unloading equipment.
• Down Stocking: Identify empty areas on shelves and replenish supplies to ensure a seamless shopping experience.
• Processing Orders: Accurately process orders and deliveries to ensure customers receive merchandise as expected and on time.
• Cross-Functional Training: Train in other areas of the store to enhance your skills and provide the best customer service.
• Preparing Merchandise: Prepare merchandise in your department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, and cutting and bundling wood.
• Guiding Customers: Assist customers through shopping or checkout, providing expert advice and guidance.
• Completing Other Duties: Perform other duties as assigned to ensure the smooth operation of the store.

Minimum Qualifications

To be considered for this role, you must possess the following qualifications:

• 6 Months Experience: 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• Retail Technology: 6 months of experience using common retail technology, such as smartphones and tablets.
• Basic Arithmetic: Ability to perform basic arithmetic, including addition and subtraction.
• Physical Abilities: Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Lifting: Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Retail and/or Customer Service Experience: 6 months of retail and/or customer service experience.
• Bi-Lingual Skills: Bi-lingual skills, including English and Spanish.
• Trade Certification: Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials.

Travel Requirements

This role does not require regular travel; however, you may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location, and you may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.

About blithequark

blithequark Companies, Inc. is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, blithequark operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., blithequark supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.

Equal Opportunity Employer

blithequark is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. If you're passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of others, we invite you to join the blithequark team as a Part-Time Customer Service Associate in our Tool Rental department in Snellville, GA 1603. Apply today and take the first step towards a rewarding career with blithequark! Apply for this job