Customer Service Representative – blithequark Store
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service Representative to join our team.
About blithequark
blithequark is a leading financial institution that has been serving consumers and business clients across nine Western states for over a century. Our company motto is "Love What You Do...Make A Difference!" and we're committed to creating a highly engaged work environment where our employees feel valued and supported. As a blithequark team member, you'll have the opportunity to make a real difference in the lives of our customers and grow your career in a dynamic and supportive organization.
Key Responsibilities
As a Customer Service Representative, you'll play a vital role in providing a positive first impression to our customers through friendly and courteous service. Your responsibilities will include:
- Providing efficient and accurate banking transactions
- Building rapport and relationships with customers
- Adhering to bank policies and procedures designed to comply with Federal regulations
- Reflecting the corporate values and ethics of blithequark, including integrity, teamwork, ownership, simplicity, discipline, and service
- Utilizing multiple computer systems and adapting to change
- Providing excellent communication skills and a personable attitude
What You'll Need to Succeed
To be successful in this role, you'll need:
- A smile and a great attitude
- Highly developed sense of integrity and strong work ethic
- Personable and outgoing nature, with the ability to talk with clients and build rapport and relationships
- Great attention to detail and providing accurate service
- Technically savvy, with the ability to use multiple computer systems and adapt to change
- Adherence to bank policies and procedures designed to comply with Federal regulations
- Reflection of the corporate values and ethics of blithequark, including integrity, teamwork, ownership, simplicity, discipline, and service
Education/Skills/Training
* High school diploma or approved equivalent
- Basic math skills, 10-key, and keyboarding
- Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook
- Well-developed smartphone and digital channel skills
- Organized and excellent communication skills, with a personable attitude
Experience
* Previous work in retail, consumer service delivery, or client relations
Benefits
As a blithequark team member, you'll enjoy a comprehensive benefits package, including:
- Paid time off for vacation, sick days, and holidays
- Health insurance
- Stock options
- Generous 7% 401(k) employer matching
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
Career Growth Opportunities
At blithequark, we're committed to promoting from within and providing opportunities for career growth and development. As a Customer Service Representative, you'll have the chance to:
- Develop your skills and knowledge in a dynamic and supportive environment
- Take on new challenges and responsibilities as you grow in your role
- Pursue opportunities for advancement and career progression within the organization
Work Environment and Company Culture
blithequark is a values-driven organization that prioritizes the well-being and success of our employees. Our work environment is:
- Collaborative and supportive
- Fast-paced and dynamic
- Focused on delivering exceptional customer experiences
- Committed to promoting from within and providing opportunities for career growth and development
Compensation and Perks
* Competitive hourly rate: $21.00/Hr. - $24.20/Hr.
- Opportunities for advancement and career progression
- Comprehensive benefits package
- Paid time off for vacation, sick days, and holidays
- Health insurance
- Stock options
- Generous 7% 401(k) employer matching
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you! Apply now to join our team as a Customer Service Representative at blithequark. Apply to this job
Equal Employment Opportunity
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation, please contact us at 800.324.9375.
EEO Policy Statement
blithequark is committed to providing equal employment opportunities to all applicants and employees, regardless of race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to these protected classes.
Pay Transparency Nondiscrimination Provision
blithequark is committed to providing equal employment opportunities to all applicants and employees, regardless of their compensation history. We do not discriminate on the basis of compensation history in the hiring process.
California Consumer Privacy Act (CCPA)
blithequark is committed to protecting the personal data of our employees, customers, and applicants. We comply with the California Consumer Privacy Act (CCPA) and provide information about our data collection and use practices on our website. Apply for this job