Head of Customer Management, Strategic Sales (Logistics/SaaS) at blithequark

Are you a seasoned sales leader with a passion for driving revenue growth and delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join blithequark as our Head of Customer Management, Strategic Sales (Logistics/SaaS).

About blithequark

blithequark is a leading innovator in the logistics and supply chain management industry, dedicated to empowering businesses to optimize their operations and achieve unparalleled efficiency. As a company, we pride ourselves on our commitment to transformation, change, and a results-oriented culture. Our team is comprised of talented individuals who share a common goal: to revolutionize the way businesses approach logistics and supply chain management.

Job Summary

As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will be responsible for leading a dynamic team of sales professionals, developing and executing account strategies, conducting market research, and collaborating with cross-functional departments to drive revenue growth and expand our market presence within the Retail and FMCG vertical. If you have a proven track record of success in a frontline sales leader role, excellent negotiation and communication skills, and a passion for driving results, we want to hear from you.

Key Responsibilities

* Lead a dynamic team of sales professionals, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to succeed in their roles.

• Develop and execute account strategies to drive revenue growth and expand our market presence within the Retail and FMCG vertical.
• Conduct market research to stay up-to-date on industry trends, competitor activity, and customer needs, and use this information to inform sales strategies and tactics.
• Collaborate with cross-functional departments, including marketing, product, and customer success, to ensure alignment and effective communication.
• Analyze sales data and metrics to identify areas for improvement and develop strategies to drive growth and increase revenue.
• Develop and maintain strong relationships with key customers, stakeholders, and partners to ensure their needs are met and exceeded.
• Stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry.

Requirements

* 5+ years of experience in a frontline sales leader role with a track record of driving bookings and revenue growth.

• Strong team management skills, with the ability to motivate, coach, and develop a high-performing team.
• Excellent negotiation and communication skills, with the ability to build strong relationships with customers, stakeholders, and partners.
• Adaptability to a dynamic and fast-paced business environment, with the ability to pivot quickly in response to changing circumstances.
• Analytical mindset, with the ability to analyze data and metrics to identify areas for improvement and develop strategies to drive growth.
• Fluent English, with the ability to communicate effectively with customers, stakeholders, and partners.
• Experience with logistics/LogTech/SaaS background, with a deep understanding of the industry and its trends.
• Data-driven decision-making, with the ability to use data and analytics to inform sales strategies and tactics.

Preferred Qualifications

* Experience working in a SaaS environment, with a deep understanding of the sales cycle and customer acquisition strategies.

• Familiarity with CRM software, such as Salesforce, and the ability to use it to manage sales data and metrics.
• Experience working with cross-functional teams, including marketing, product, and customer success.
• Strong understanding of the Retail and FMCG vertical, with a deep understanding of the industry trends and customer needs.
• Experience with market research and analysis, with the ability to use this information to inform sales strategies and tactics.

Skills and Competencies

* Strong leadership and management skills, with the ability to motivate, coach, and develop a high-performing team.

• Excellent communication and negotiation skills, with the ability to build strong relationships with customers, stakeholders, and partners.
• Analytical and problem-solving skills, with the ability to analyze data and metrics to identify areas for improvement and develop strategies to drive growth.
• Adaptability and flexibility, with the ability to pivot quickly in response to changing circumstances.
• Strong understanding of the logistics and supply chain management industry, with a deep understanding of its trends and customer needs.
• Experience with CRM software, such as Salesforce, and the ability to use it to manage sales data and metrics.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to helping our employees grow and develop their careers. As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will have the opportunity to:

• Develop and execute account strategies to drive revenue growth and expand our market presence within the Retail and FMCG vertical.
• Collaborate with cross-functional departments, including marketing, product, and customer success, to ensure alignment and effective communication.
• Analyze sales data and metrics to identify areas for improvement and develop strategies to drive growth and increase revenue.
• Develop and maintain strong relationships with key customers, stakeholders, and partners to ensure their needs are met and exceeded.
• Stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry.

Work Environment and Company Culture

At blithequark, we pride ourselves on our commitment to transformation, change, and a results-oriented culture. Our team is comprised of talented individuals who share a common goal: to revolutionize the way businesses approach logistics and supply chain management. We offer a dynamic and fast-paced work environment, with opportunities to learn and grow. Our company culture is built on the following values:

• Collaboration: We believe that collaboration is key to success. We work closely with our customers, stakeholders, and partners to ensure their needs are met and exceeded.
• Innovation: We are committed to innovation and continuous improvement. We stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry.
• Results-oriented: We are a results-oriented company, with a focus on driving revenue growth and expanding our market presence within the Retail and FMCG vertical.
• Adaptability: We are adaptable and flexible, with the ability to pivot quickly in response to changing circumstances.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• Salary: We offer a competitive salary, commensurate with experience.
• Bonus: We offer a bonus structure, based on individual and team performance.
• Benefits: We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, and a 401(k) plan.
• Perks: We offer a range of perks, including flexible work arrangements, professional development opportunities, and a fun and dynamic work environment.

Conclusion

If you are a seasoned sales leader with a passion for driving revenue growth and delivering exceptional customer experiences, we want to hear from you. As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will have the opportunity to lead a dynamic team, develop and execute account strategies, conduct market research, and collaborate with cross-functional departments to drive revenue growth and expand our market presence within the Retail and FMCG vertical. Apply now to join blithequark and be a part of our team of talented individuals who are revolutionizing the way businesses approach logistics and supply chain management. Apply for this job