Experienced Customer Success & Operations – Part-Time Remote Paid Internship (Fall 2023 & Winter 2024) in Brooklyn, NY
At blithequark, we're passionate about revolutionizing the sports recruiting landscape by connecting athletes, clubs, events, and college coaches in the recruiting process. As the leading sports recruiting network, we're trusted by top sports organizations, including the IWLCA, IMLCA, NFHCA, and Junior Volleyball Association. Our platform facilitates millions of connections each year, resulting in commitments to the best academic and athletic institutions. As an equal opportunity employer, blithequark is committed to building a diverse and inclusive team that represents a wide range of backgrounds, perspectives, and skills. We believe that our team's diversity is the key to delivering exceptional service to student-athletes, their families, and coaches who are pursuing their dreams.
About Our Intern Program:
We're excited to offer a paid part-time remote internship opportunity for Fall 2023 and Winter 2024. As an intern at blithequark, you'll have the chance to work in a dynamic start-up environment and tackle real-world business challenges. Our internship program is designed to provide you with the freedom to explore each department within our company and gain hands-on experience with our team. We're looking for innovative and proactive interns who are ready to take on significant responsibilities and make a meaningful impact on our operations.
Customer Success & Operations – Paid Internship:
As a Customer Success & Operations intern, you'll work closely with our Customer Success team to ensure our customers have a seamless and memorable experience with blithequark. Your key responsibilities will include:
- Troubleshooting customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries
- Learning the ins and outs of our product and developing problem-solving skills
- Hone your inbound sales skills to improve the overall blithequark brand
- Aiding in the operational efforts during our largest B2B renewal season
- Gaining direct exposure to roles in Account Management, Customer Success, and Business Operations
This internship will provide you with a unique opportunity to develop your skills and knowledge in a fast-paced and dynamic environment. You'll have the chance to work with our team to drive business growth and deliver exceptional customer experiences.
Internship Details:
* Duration: Monday, October 9th to Friday, February 2nd
- Compensation: $15 per hour
- Remote work option: Yes, with the flexibility to work from home or hybrid/ full in-office work at our WeWork location in New York City
Requirements:
* Currently enrolled in an undergraduate or graduate program
- Enthusiasm for sports and the recruiting process
- Customer Service or Sales experience preferred (not required)
- Solid analytical thinker with excellent written and verbal communication skills
- Ability to quickly identify the source of and solution to a problem
- Ability to understand our user's needs and communicate our value proposition
What We Offer:
* A dynamic and inclusive work environment that values diversity and equal opportunity
- Opportunities to develop your skills and knowledge in a fast-paced and dynamic environment
- Direct exposure to roles in Account Management, Customer Success, and Business Operations
- A chance to work with our team to drive business growth and deliver exceptional customer experiences
- Competitive compensation and benefits package
How to Apply:
If you're passionate about sports, customer success, and operations, and are looking for a challenging and rewarding internship opportunity, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Join Our Team:
At blithequark, we're committed to building a team that represents a wide range of backgrounds, perspectives, and skills. We believe that our team's diversity is the key to delivering exceptional service to student-athletes, their families, and coaches who are pursuing their dreams. If you're passionate about sports, customer success, and operations, and are looking for a challenging and rewarding internship opportunity, we encourage you to apply. Apply for this job