Twilio Expert – Voice & SMS Optimization for Custom Software – Amazon Store
Overview
We are seeking a highly skilled Twilio developer to help us optimize and troubleshoot our existing Twilio integration within a custom-built software platform (CRM/ERP). The ideal candidate will have extensive experience with Programmable Voice, Programmable SMS, and Answering Machine Detection (AMD) features.
Scope of Work
• Review and optimize current Twilio setup (voice and SMS workflows).
• Improve incoming call forwarding logic to ensure calls route correctly based on defined rules.
• Enhance voicemail detection accuracy using Twilio’s AMD (or recommend alternatives if needed).
• Diagnose any race conditions or webhook timing issues (e.g., call completed before AMD result).
• Help implement best practices for async AMD and webhook reliability.
• Optimize call and message logs, status tracking, and alert notifications within our backend.
Tech Stack (for context)
• Backend: Python/Django (Vintrackers platform)
• Frontend: Vue.js (Nuxt 3)
• Hosting: Google Cloud (App Engine, VM), Azure Dev Box for developer environment
• Git: GitLab (with CI/CD and issue tracking)
Nice to Have
• A2P 10DLC compliance knowledge
Duration: Short-term contract (with potential for ongoing work
apply to this job