Experienced Full Stack Remote Senior Ambulatory Pharmacy Technician – Web & Cloud Application Development
Job Description:
About Us
At Banner Health, we're committed to delivering exceptional patient care and innovative pharmacy services that make a difference in people's lives. As a nationally recognized leader in healthcare, we value excellence, teamwork, and a passion for excellence. Our Pharmacy team members play a critical role in ensuring the best care for our patients, and we're seeking a highly skilled and experienced Full Stack Remote Senior Ambulatory Pharmacy Technician to join our team.About the Role
As a Senior Ambulatory Pharmacy Technician, you will collaborate with Pharmacists, Pharmacy Technicians, providers, and supporting staff at clinics and community pharmacies to process prescription renewal requests. This is a remote, work-from-home position, requiring a 32-hour workweek within the hours of 6AM and 7PM, Monday to Friday, with weekends and holidays based on a rotation. You must reside in Arizona to be considered for this position.Key Responsibilities
- Process prescription renewal requests received via electronic messages, faxes, or phone calls.
- Collaborate with Pharmacists, Pharmacy Technicians, providers, and supporting staff at clinics and community pharmacies.
- Filter out refill requests that the program doesn't support, work up and screen patient charts for relevant information, and follow standard procedures for documentation.
- Answer phone calls from patients to process their refill requests and navigate various systems (Cerner, Genesys, and Microsoft applications).
- Use discretion to prioritize assigned tasks and duties based on changes in workflow or other immediate situations.
- Perform clerical or administrative duties that do not require a pharmacist technician license, on a full-time or part-time basis as assigned.
Core Functions
- Maintains full knowledge of clinical techniques, software applications, or skilled trade, and demonstrates understanding of department knowledge and resources.
- Uses prior experience, diversified procedures, and general instructions and procedures to solve a variety of problems.
- Responds to standard requests from internal and/or external customers, interacts primarily with department personnel, cross-department personnel, internal and/or external customers, patients, and physicians.
- Uses independent decision-making based on technical knowledge and department standards.
Minimum Qualifications
- Pharmacy Technician licensure and active Pharmacy Technician in the state of practice.
- Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.
- Two or more years of ambulatory pharmacy experience (retail/community or managed care) or demonstrate knowledge of ambulatory pharmacy.
- Good organizational, problem-solving, and computer skills.
- Effective oral and written communication skills.
- Knowledge of computer software, particularly Microsoft applications.
Preferred Qualifications
- Completion of a technical certificate program.
- Strong analytical, creative problem-solving, and customer service skills.
- Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
- Additional related education and/or experience preferred.
About Our Culture
At Banner Health, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, and we offer a range of benefits to support your physical, emotional, and financial well-being. Our organization supports a drug-free work environment, and we're an equal opportunity employer.Compensation and Benefits
We offer a competitive salary, as well as a range of benefits, including:- Health, financial, and security benefits.
- Sign-on bonus available, up to $5,000*.
- Opportunities for career growth and professional development.
- A supportive and inclusive work environment.