Experienced Outbound Call Agent (Non-Sales) - Hybrid Work Model with Competitive Salary and Opportunities for Growth

About Us

At Sirius Support, we're revolutionizing the way people work by creating a fully-remote outsourcing organization that provides customer support across various technology and customer service functions. Our founders have a combined 40 years of experience building and leading teams in various fields, and we're proud to have created a workplace where development, coaching, and care of people are paramount to success.

Our Culture

We're a fun remote family that encourages diversity, inclusivity, and respect. We believe in creating and building human connections through technology, and we strive to provide a work-life balance for our employees. Our mantra is "continuous improvements," and we live by it by defining, measuring, analyzing, improving, controlling, and repeating. We're a team that relies on each other individually and collectively to produce top-notch results.

Who We're Looking For

If you're a motivated, adaptable, and technology-savvy individual with a good sense of humor, we want to hear from you. You should be a committed and self-motivated individual who enjoys working in a fast-paced and people-centric environment that drives high performance and positive behaviors. You should also be proactive and take the initiative for continuous improvements.

What We Offer

We're offering a unique opportunity to work at one of the few truly global, truly remote work organizations. You'll have the chance to learn from highly-skilled people and develop your skills through coaching and mentoring. You'll be exposed to multi-disciplinary areas and have hands-on experience with exposure to a variety of work. You'll also be part of team and group meetings daily and weekly, as well as daily and weekly coaching sessions.

The Role

We're looking for an experienced Outbound Call Agent (Non-Sales) to join our team. As a key member of our team, you'll be responsible for conducting outbound calls to potential voters to gather survey data. You'll need to handle and overcome objections professionally to ensure survey completion and accurately enter survey responses into the system with a keen attention to detail.

Key Responsibilities:

• Conducting outbound calls to potential voters to gather survey data
• Handling and overcoming objections professionally to ensure survey completion
• Accurately entering survey responses into the system with a keen attention to detail
• Working on rotating shifts as needed

Ideal Candidate Attributes:

We're looking for a candidate with the following attributes:

• Strong interpersonal and communication skills
• Resilience and the ability to stay motivated during repetitive tasks
• High level of professionalism and ethical standards
• Passion for political campaigns and a keen interest in public opinion research

Requirements:

To be eligible to apply, you'll need:

• A stable internet connection of at least 50 Mbps up and down
• A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 8GB or RAM
• A webcam and headset
• A quiet place to work
• A go-getter attitude and a willingness to learn and teach
• Energy and excellent ability to communicate with customers
• Excellent command of the English language - comprehension, spoken and written

Compensation and Benefits:

We offer a competitive salary of $10.00 - $12.00 per hour, as well as opportunities for growth and development. We're a paid organization, including internship opportunities.

How to Apply:

If you're a motivated and adaptable individual with a good sense of humor, we want to hear from you. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team.

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