Experienced Full Stack Food Safety Manager – Hybrid Program Manager III for Remote Work Environment

About Us

At Chewy, we're dedicated to creating a safe and secure work environment for all our team members. As a leading e-commerce company specializing in pet food and supplies, we're committed to excellence in every aspect of our business. Our Asset Protection team is a vital part of this mission, and we're seeking an experienced Food Safety Manager to lead our efforts in ensuring the highest standards of food safety and quality across our operations.

Job Summary

We're looking for a seasoned Food Safety Manager to join our team as a Hybrid Program Manager III. In this role, you'll lead our food safety program, engage with vendors, drive key performance indicators (KPIs), develop projects and mechanisms, ensure regulatory compliance, and provide an optimized team member and customer experience. As a people leader, you'll be responsible for developing and maintaining multiple programs, driving regulatory compliance, developing your team, and collaborating with partners to continuously improve workplace safety through food safety and quality.

Key Responsibilities

• Lead a small team of food safety managers and technical professionals supporting Chewy's ecosystem.
• Develop and maintain programs, procedures, and mechanisms driving improvement in our food safety program.
• Drive the food safety program across core, perishables, Rx, and other businesses.
• Engage and support regulatory agency responses.
• Drive high standards around food safety and quality, including focusing on network goals, KPIs, and metrics.
• Own data reporting and regular cadence documents to update business leaders (WBR, MBR, project updates).
• Conduct audits on a regular cadence, driving compliance, and ensuring all local/state/federal regulations are met.
• Lead third-party relationships with vendors for food safety projects.
• Develop and deliver on business objectives, KPIs, and team goals to drive food safety and improve the program as it scales.
• Report into the Associate Director, Safety & Loss Prevention.

What You'll Need

To succeed in this role, you'll need:

• Bachelor's degree in a related field (Food Safety, Biology, Chemistry, etc.) or equivalent work experience.
• 6 years of food safety or public health inspection experience in warehousing, fulfillment, logistics, or large-scale services industry.
• Previous experience interacting with regulatory agencies, including the FDA, USDA, OSHA, etc.
• Experience understanding SQF, food safety regulation both domestic and internationally, and quality or manufacturing standards. Certifications in these areas are a benefit.
• Ability to work with a team, partner with third-party leaders driving quality of professional service, and analyze data required.
• Ability to lead a small team of food safety professionals and partner with site EHS and Operations leaders.
• Ability to apply technology and database to analyze risk, gaps, and drive decisions based on data.
• Ability to build programs, policies, and implement procedures for health, safety, and security.
• Ability to partner with learning teams to build trainings for required compliance.
• Strong communication skills, both oral and written, being able to communicate across internal team members and with executive leadership.
• Highly collective teammate who can build positive relationships with internal and external team members, including third-party vendors.
• Capable of delivering high-quality work and data-driven initiatives on time, with the ability to lead multiple different projects or programs simultaneously.
• Ability to be flexible, work through ambiguity, succeed in a fast-paced environment, while having the foresight to build mechanisms and develop strategies.
• Willing to learn new skills and implement new technologies.
• Must be willing to travel up to 40%.

Career Growth Opportunities and Learning Benefits

At Chewy, we're committed to helping our team members grow and develop their careers. As a Food Safety Manager, you'll have opportunities to:

• Develop and lead multiple programs and projects, driving improvement in our food safety program.
• Collaborate with partners and vendors to continuously improve workplace safety through food safety and quality.
• Build and maintain relationships with regulatory agencies and third-party vendors.
• Develop and deliver training programs for team members and external partners.
• Participate in cross-functional teams to drive business objectives and KPIs.

Work Environment and Company Culture

As a remote work environment, you'll have the flexibility to work from home and collaborate with our team members across the country. Our company culture is built on a foundation of:

• Excellence: We strive for excellence in every aspect of our business.
• Integrity: We operate with integrity, honesty, and transparency.
• Collaboration: We work together as a team to achieve our goals.
• Innovation: We're committed to innovation and continuous improvement.

Compensation, Perks, and Benefits

We offer a competitive salary, as well as a range of benefits and perks, including:

• Health, dental, and vision insurance.
• 401(k) matching program.
• Flexible work arrangements, including remote work options.
• Professional development opportunities.
• Access to our employee assistance program.

How to Apply

If you're a motivated and experienced Food Safety Manager looking for a new challenge, we encourage you to apply for this role. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!