Experienced Fully Remote Healthcare Call Center and Sales Representative – Career Growth Opportunities in the Healthcare Industry

Welcome to A-Line Staffing

We are thrilled to introduce an exceptional opportunity for a Fully Remote Healthcare Call Center and Sales Representative to join our team. As a leading staffing agency, we specialize in connecting talented individuals with renowned companies, and this role is no exception. Our partner, a Fortune 500 Healthcare company, is seeking a skilled and motivated professional to drive success in their call center and sales operations. If you are passionate about the healthcare industry and have a strong desire to excel in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About the Role

The Fully Remote Healthcare Call Center and Sales Representative will be responsible for making outbound calls to existing managed care members, supporting the Care Management Team for the CA Market. This is a full-time position, requiring 40+ hours per week, with a schedule of Monday to Friday, 8am-5pm PST. As a key member of the team, you will be expected to enroll members into Care Management programs, meet production and sales targets, and provide exceptional customer service.

Key Responsibilities:

• Make outbound calls to existing managed care members, discussing their care and medical reasons for signing up for the program
• Enroll members into Care Management programs, meeting production and sales targets
• Work in a fast-paced call center setting, making a minimum of 60 calls per day
• Enter data into the True Care EMR system, ensuring accuracy and efficiency
• Provide exceptional customer service, responding to member inquiries and concerns
• Collaborate with the Care Management Team to achieve business objectives

Requirements and Qualifications

To be considered for this role, you must meet the following requirements:

• Live in the PST or MST time zones
• Have 1-2 years of experience in a call center or customer service environment within the healthcare field
• Have at least 2 years of previous healthcare experience
• Sales experience is highly preferred
• Bilingual candidates are preferred
• Technical and computer proficiency, with the ability to troubleshoot computer issues
• Proficiency in Microsoft Word, Excel, and Outlook
• Attendance is mandatory for the first 90 days

Essential Skills and Competencies:

• Excellent communication and interpersonal skills
• Strong sales and customer service skills
• Ability to work in a fast-paced environment, meeting production and sales targets
• Strong technical and computer skills, with the ability to learn new systems
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills

Career Growth Opportunities and Learning Benefits

As a Fully Remote Healthcare Call Center and Sales Representative, you will have the opportunity to develop your skills and knowledge in the healthcare industry. Our partner company is committed to providing ongoing training and support, ensuring that you have the tools and resources needed to succeed. With career growth opportunities available, you can expect to advance your career and take on new challenges in the future.

Work Environment and Company Culture

Our partner company is a leading healthcare organization, dedicated to providing exceptional patient care and services. As a remote employee, you will be part of a dynamic and supportive team, with a strong focus on collaboration and communication. The company culture is built on values of integrity, respect, and excellence, and we are seeking individuals who share these values and are passionate about making a difference in the healthcare industry.

Compensation, Perks, and Benefits

The total rewards package for this role includes a competitive salary of $25.00 per hour. As a remote employee, you will also enjoy the benefits of working from home, including flexibility and work-life balance. Our partner company offers a range of perks and benefits, including ongoing training and development opportunities, recognition and reward programs, and a comprehensive benefits package.

Why Join Our Team?

• Opportunity to work with a leading healthcare organization
• Competitive salary and benefits package
• Flexible work arrangements, with the ability to work from home
• Ongoing training and development opportunities
• Recognition and reward programs
• Collaborative and supportive team environment

Conclusion

If you are a motivated and skilled individual, passionate about the healthcare industry, we encourage you to apply for this exciting opportunity. As a Fully Remote Healthcare Call Center and Sales Representative, you will have the chance to make a real difference in the lives of patients and families, while developing your skills and knowledge in a fast-paced and dynamic environment. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and start your journey with us!

To apply for this role, please contact Heather Foret, Recruiting Assistant, at [email protected] or 847-798-6487. We look forward to hearing from you and exploring how you can contribute to our team's success.