Experienced Full Stack Director of Operations – E-commerce Operations Management and Strategic Growth

About Us

Kings Loot, a leading e-commerce company founded in 2019 in Colorado Springs, CO, is on a mission to empower individuals to live life abundantly. With a strong commitment to innovation and customer satisfaction, we have grown to achieve over $20 million in revenue and continue to expand our reach. Our company culture is built on the principles of adaptability, determination, and a passion for serving others. We believe that when you see yourself like a king, you prosper like a king, and we strive to create an environment where our customers and employees can thrive.

About the Role

We are seeking an experienced and results-driven Director of Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the growth and health of our company, driving operational efficiency, and ensuring seamless workflow across all departments. If you are a strategic thinker, a problem-solver, and a leader who is passionate about improving people and processes, we want to hear from you.

Key Responsibilities

• Hiring, Onboarding, and Offboarding new team members (HR)
• Oversee daily operations across all departments, ensuring seamless workflow and collaboration
• Product market research, overseeing manufacturing vendors, and creating assortment plans
• Develop and implement strategies to enhance operational efficiency, streamline processes, and reduce costs
• Lead and mentor department managers, fostering a high-performance culture and professional development
• Analyze operational data to identify trends, inefficiencies, and opportunities for optimization
• Collaborate with cross-functional teams (marketing, finance, customer service, etc.) to ensure alignment with business goals
• Drive the adoption of automation tools and technology to improve productivity and accuracy
• Monitor and manage key performance indicators (KPIs) related to supply chain, logistics, and order fulfillment
• Ensure compliance with industry regulations and company standards
• Act as a liaison between executive leadership and operational teams, providing updates and actionable insights
• Warehouse & Logistics Management: Oversee all aspects of our Warehouse, shipping, and logistics
• Reporting & Analysis: Provide weekly or more frequent reports to the C-suite detailing eCommerce performance
• Product Development Collaboration: Primary product development is driven by our brand, but you will have ample opportunity to contribute insights and feedback to refine or develop new products that drive eCommerce growth
• Team Building & Cross-Functional Coordination: Lead and grow the Kings Loot team, taking full ownership of all operational initiatives

Results We Desire

We are looking for a Director of Operations who can deliver the following results:

• Transparent processes for each department playbook
• Defined Growth plan for staffing & processes
• Improved processes - Kings Loot is running like a well-oiled machine
• Departments are communicating and working well together

Desired Skills & Experience

We are seeking an individual with the following skills and experience:

• Professionalism
• Follow Through
• Time Management
• Organization
• Action Oriented
• Self-Driven
• Attention to detail
• Leadership skills
• Demonstrates Strong Character
• Interpersonal Relationships - Gets along with team members
• Takes constructive criticism
• Communication skills
• Expresses concerns to management by bringing detailed data analysis
• Adheres to business ethics and values
• Collaboration

Character at Kings Loot

At Kings Loot, we value character above all else. We are seeking an individual who embodies our values and is committed to achieving team objectives. If you have a track record of going above and beyond, showing commitment and dedication to achieving results, and contributing positively to the team's morale and success, we want to hear from you.

Desired Education & Experience

We are looking for an individual with the following education and experience:

• 6 years' experience in operations as a manager or higher
• Bachelor's Degree Required
• Experience in Ecommerce required
• 2 years' experience in warehouse/merchandising

Desired Tool Proficiencies and Qualifications

We are seeking an individual with the following tool proficiencies and qualifications:

• Excel/Google Sheets
• Click-Up
• Google Drive / G-Suite
• ShipHero or other PO management software experience
• Proactive and team-oriented mindset with dedication to achieving team objectives
• Ability to thrive in a fast-paced environment
• Excellent communication skills
• Willingness to go above and beyond, striving for team success

How We Reward You

We offer a competitive salary of $115,000 - $130,000, unlimited PTO, and a 401K plan to our employees. If you are a results-driven individual who is passionate about improving people and processes, we want to hear from you.

Ready to Join Our Team?

We are a low-stress company with great rewards. If you are reliable and willing to learn, we want you. Apply now to join our team and be a part of our mission to empower individuals to live life abundantly.