Experienced Customs Brokerage Representative – Remote Work Opportunity with Competitive Salary and Benefits
About Workwarp
At Workwarp, we're a dynamic and forward-thinking organization that's passionate about delivering exceptional results in the customs brokerage industry. As a Fortune Global 500 organization, we're committed to fostering a culture of innovation, collaboration, and growth. Our team is comprised of talented individuals who share a common goal: to provide unparalleled service to our clients while driving business success.About the Role
We're seeking an experienced Customs Brokerage Representative to join our remote team. As a key member of our operations team, you'll play a vital role in ensuring seamless customs clearance processes for our clients. If you're a motivated and detail-oriented individual with a passion for customs brokerage, we encourage you to apply for this exciting opportunity.Job Summary
As a Customs Brokerage Representative, you'll be responsible for preparing customs entries, coordinating freight delivery, and resolving finance and accounting reconciliation issues. You'll work closely with international and domestic carriers, overseas offices, and importers to ensure timely and accurate customs clearance. Your exceptional communication skills, attention to detail, and ability to troubleshoot complex issues will make you an invaluable asset to our team.Responsibilities
- Prepare customs entries and forward freight to designated locations, including interface with international and domestic carriers, overseas offices, and importers.
- Prepare customs entries and follow-up with the clearance process on all entries prepared.
- Communicate documentation discrepancies to clients and supervisors.
- Coordinate freight delivery to designated locations.
- Resolve finance and accounting reconciliation exchange issues.
- Scan entries into the imaging system, meeting allotted and sensitive time requirements.
- Prepare reports/presentations and analysis using various software packages and databases.
- Follow up on documentation discrepancy issues, requiring the ability to troubleshoot and communicate effectively, both verbally and in writing, with customers and foreign origins.
- Establish and maintain client relationships.
- Work a weekend schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.
Qualifications
To be successful in this role, you'll need:- A high school diploma, GED, or international equivalent.
- A minimum of 2 years' experience working for a customs broker.
- Proficiency in Microsoft Office.
- A Customs Broker License (preferred).
- Accurate and rapid data entry.
- Excellent verbal and written communication skills.
Employee Type
This is a permanent position with Workwarp.Work Environment and Culture
As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our company culture values collaboration, innovation, and growth, and we're committed to providing a workplace free of discrimination, harassment, and retaliation.Compensation and Benefits
We offer a competitive salary and a range of benefits, including:- A comprehensive benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible work arrangements, including remote work options.