Experienced Benefit Relationship Manager (BRM) – Strategic Benefit Plan Design and Client Partnership Development

About CVS Health

At CVS Health, we are driven by a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose, empowering every one of us to feel empowered by the role we play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient, and affordable.

Job Summary

As a Benefit Relationship Manager (BRM), you will play a critical role in the strategic documentation and deployment of our clients’ prescription benefit plan designs. This position offers valuable leadership experience through managing project teams, and you will be seen as a client problem-solver, bringing innovative solutions to high-profile clients. You will accomplish this by building relationships with key client partners through a consultative approach to understand client benefit plan design needs, translating client needs and requirements to internal CVS Health teams, and facilitating internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup.

Key Responsibilities

• Build relationships with key client partners through a consultative approach to understand client benefit plan design needs.
• Translate client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis.
• Facilitate internal and external meetings and presentations to provide status updates and make decisions relative to client benefit setup.
• Exceed client satisfaction score targets and work towards reduced service warranty payments to clients.
• Operate in a fast-paced environment with tight deadlines, making key decisions and working autonomously.
• Contribute to CVS Health's position as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.

Essential Qualifications

• 5 or more years of experience in benefit plan design/coding/testing/account management, or related field.
• Willingness and ability to travel up to 10% for client support if needed.

Preferred Qualifications

• Expert level experience in RX Claim.
• Experience with Benefit Builder and FMS.
• PBM industry experience.
• Proven benefits coding operations experience.

Education and Experience

* Verifiable High School Diploma or GED is required. * Bachelor’s Degree preferred.

Compensation and Benefits

The typical pay range for this role is: $54,300.00 - $145,860.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

Career Growth Opportunities and Learning Benefits

As a Benefit Relationship Manager (BRM), you will have the opportunity to develop your leadership skills through managing project teams and contributing to CVS Health's position as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace. You will also have access to numerous well-being programs, education assistance, free development courses, and other benefits that will help you grow both personally and professionally.

Work Environment and Company Culture

At CVS Health, we are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' well-being. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, live for opportunities to collaborate and make a difference, and make us the #1 Top Workplace in the area.

How to Apply

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this position. Don't miss out on this exciting opportunity to join our team and contribute to CVS Health's mission to make health care more personal, convenient, and affordable. Apply now! Apply To This Job Apply for this job