Optum NY - Senior Clinical RN Liaison -Remote
Optum NY, (formerly Optum Tri-State NY) is seeking a Senior Clinical Administrative RN Liaison to join our team in Poughkeepsie, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. The RN Post-Acute Liaison, in partnership with the Medical Management team and Physician Leadership, will serve as a clinical problem solver to ensure our patients receive care that is safe, high quality, patient-centered, and cost efficient. This includes collaborating with post-acute network facilities, vendors, and Optum partners on complex patient care coordination. Primary Responsibilities:- Clinical Liaison: Clinical problem solver with facilities, providers, resolution of issues concerning members, benefit interpretation, program definition and clarificationClinical Operations Analysis: Monitors and analyzes medical management activities; provides analytical support to clinical programs; may perform clinical assessments and clinical auditsClinical Program Management: Development, implementation and/or on-going management and administration of a clinical program(s). Provides strategic oversight and support, measurement standards and revisions as needed for delivery of programs focused on quality, affordability and outcomesCommunicates with members of the Care Team as appropriate to coordinate the identified Member and physician’s needsProvider/Member Education: Educate Member and care team participants on community/health plan benefit services availablePerforms various duties as needed to successfully fulfill the function of the position in conjunction with Medical Management as neededIdentifies solutions to non-standard requests and problemsSolves moderately complex problems and/or conducts moderately complex analysesWorks with minimal guidance; seeks guidance on only the most complex tasks; Translates concepts into practiceProvides explanations and information to others on difficult issuesProvides feedback, and guides othersActs as a resource for others with less experience
- Bachelor's Degree or higher in Nursing Unrestricted current NY RN License2+ years of experience as a nurse case manager2+ years of experience managing complex disease casesAbility to travel within commutable distance of Poughkeepsie for internal and external on-site meetings 25%25 of the time
- Certified Case Manager5+ years of experience as a nurse case manager 5+ years of experience managing complex disease casesExperience coordinating patient care in the post-acute setting