Experienced Customer Service and Sales Representative – Work from Home Opportunity in Wyoming
Are you a customer-centric individual with a passion for delivering exceptional service and driving sales growth? Do you thrive in a dynamic, fast-paced environment where no two interactions are the same? If so, we invite you to join blithequark's Work from Home team as an Experienced Customer Service and Sales Representative in Wyoming. As a valued member of our team, you'll have the opportunity to redefine customer service, create meaningful connections with each customer, and drive business growth while working from the comfort of your own home.
About blithequark
blithequark is a global leader in communications and technology, dedicated to connecting people and empowering them to achieve their goals. With a rich history of innovation and a commitment to excellence, we're shaping the future of customer service and sales. Our Work from Home program offers a unique opportunity to join a dynamic team of professionals who share your passion for delivering exceptional service and driving business growth.
Key Responsibilities
As an Experienced Customer Service and Sales Representative, you'll be responsible for:
- Providing exceptional customer service through thoughtful listening, utilizing your knowledge of blithequark's products and services to effectively service and retain customers
- Simplifying the explanation of customer bills, rate plans, and features of blithequark's products and services
- Supporting customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business, and technical/roaming support inquiries, and other duties as required
- Engaging Tier 3 support (network and IT), third-party vendors, and suppliers as needed to address issues, service faults, and provide customer resolution
- Handling wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service
- Troubleshooting and resolving various customer-impacting issues, such as voice and data, that span multiple networks and elements
- Getting customers up and running with the latest products and services, such as air cards, USB devices, and AT&T-provided software & applications
What You Can Look Forward To
* Competitive pay starting between $16.20 to $18.87 per hour
- Additional compensation up to $3000 a month, when you meet your sales goals and performance expectations
- Paid training completed from home and additional resources to support you
- Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off
- Employee Discounts of up to 50% off on:
+ Eligible blithequark wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories + blithequark Internet (Fiber where available) + blithequark phone & blithequark wireless home phone
What We're Looking For
* Call center or customer service experience
- Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required
Work from Home Requirements
* You will need verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). blithequark will provide all of the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
- Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.)
- You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.
Career Growth Opportunities
As a valued member of our team, you'll have the opportunity to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. With blithequark, career possibilities are limitless. You'll have the chance to take the lead as the voice of blithequark and drive business growth while working from the comfort of your own home.
Join Our Team Today!
If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! Apply now to join our Work from Home team as an Experienced Customer Service and Sales Representative in Wyoming. Apply Job!
Expected salary:
$16.20 - $18.87 per hour
Location:
Wyoming
Work from Home Opportunity
Join blithequark's Work from Home team and enjoy the flexibility and benefits of working from home while delivering exceptional customer service and driving business growth. Apply now to join our team of dedicated professionals who share your passion for delivering exceptional service and driving business growth.
About the Benefits
At blithequark, we're committed to providing our employees with a comprehensive benefits package that includes:
- Medical/dental coverage
- 401(k) plan
- Tuition reimbursement
- Paid time off
- Employee Discounts of up to 50% off on:
+ Eligible blithequark wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories + blithequark Internet (Fiber where available) + blithequark phone & blithequark wireless home phone
Why Choose blithequark?
At blithequark, we're dedicated to connecting people and empowering them to achieve their goals. With a rich history of innovation and a commitment to excellence, we're shaping the future of customer service and sales. Our Work from Home program offers a unique opportunity to join a dynamic team of professionals who share your passion for delivering exceptional service and driving business growth.
Join Our Team Today!
If you're ready to take the lead as the voice of blithequark, we'd love to hear from you! Apply now to join our Work from Home team as an Experienced Customer Service and Sales Representative in Wyoming. Apply Job! Apply for this job