Senior Identity and Access Management (IAM) Analyst - Cybersecurity and Digital Risk - Remote

Join the United Airlines Team: Become a Senior Identity and Access Management (IAM) Analyst and Help Us Soar to New Heights in Cybersecurity!

United Airlines is on a mission to become the best airline in the history of aviation, and we're looking for a talented Senior Identity and Access Management (IAM) Analyst to join our Cybersecurity and Digital Risk (CDR) team. As a global company operating in hundreds of locations around the world, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly. Our CDR team is tasked with keeping our customers' and employees' information safe and secure, and we're seeking a skilled professional to help us achieve this goal.

About United Airlines

At United Airlines, we're passionate about connecting people and uniting the world. With millions of customers and tens of thousands of employees, we're committed to making a positive impact in the communities we serve. Our company culture is built on a foundation of respect, integrity, and teamwork, and we're always looking for talented individuals who share our values.

Job Summary

We're seeking a highly skilled Senior Identity and Access Management (IAM) Analyst to join our Cybersecurity and Digital Risk team. As a Senior IAM Analyst, you will play a critical role in analyzing, strengthening, and securing our company's IAM systems and overall security posture. You will work closely with development teams, IT security experts, and other stakeholders to integrate secure identity solutions throughout the product lifecycle and foster open communication and collaboration to ensure successful IAM implementation and adoption across the organization.

Key Responsibilities

• Provide support for the implementation and administration of IAM platforms, including Ping Identity, Okta, MS Azure, and ForgeRock
• Respond to break/fix requests, monitor environment, support Digital Technology in any change management process for development, QA, and production environments
• Respond to Level 2 tickets including bugs, outages, new feature requests, and provide timely and effective solutions
• Ensure IAM solutions adhere to regulatory, compliance, and internal requirements, including GDPR, HIPAA, and PCI-DSS
• Maintain IAM policies, standards, and procedures, and provide reports as requested for compliance
• Work with Cyber Defense and other departments as needed to ensure IAM security is aligned with the overall security strategy
• Collaborate with development teams and other IAM service consumers to provide guidance on the implementation and usage of IAM capabilities in enterprise systems
• Collaborate with other IAM team members to provide guidance on IAM-related matters and provide input to solution design and system support
• Stay up-to-date with emerging threats, vulnerabilities, and IAM best practices, and implement new technologies and processes to maintain a robust and secure IAM environment

Essential Qualifications

Education

• Bachelor's degree in a related field (Computer Science, Cybersecurity, Information Technology)

Experience

• 4+ years of related experience in Identity and Access Management, Cybersecurity, or a related field

Technical Skills

• Expert-level understanding of Enterprise or Customer Identity & Access Management, Single Sign-On, Multi-Factor Authentications (MFA), and Authentication, Privileged Access Management (PAM), Identity Governance & Administration concepts
• In-depth understanding of identity protocols and technologies: OpenID Connect (OIDC), OAuth, SAML, AD-Fed, API Gateways, SCIM
• Knowledge of fraud prevention and detection, identity proofing, and identity verification technologies
• Expertise in modern software lifecycle development and automated cloud infrastructure deployment
• Understanding of policies that reflect system security objectives
• Ability to determine how a security system works (including its resilience and dependability capabilities) and how changes in conditions, operations, or the environment will affect these outcomes
• In-depth understanding of at least one of the following area-specific tools: EIAM-Delinea, Duo, Oracle Access Manager, Sailpoint, Saviynt

Other Requirements

• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

Preferred Qualifications

Education

• Master's degree in a related field (Cybersecurity, Risk Management, Computer Science)

Experience

• 6+ years of related experience in Identity and Access Management, Cybersecurity, or a related field

Certifications

• CISA, CISM, CISSP

Technical Skills

• Knowledge of organizational standards and policies (ISO, NIST)
• Knowledge of compliance regulations (SOX, PCI, FAA, GDPR, PII)

What We Offer

At United Airlines, we're committed to providing a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. Our benefits include:

• Competitive salary
• Comprehensive health insurance
• 401(k) plan with company match
• Parental leave
• Space-available travel privileges
• Employee-run Business Resource Group communities

Why Join Us?

We're looking for talented individuals who share our passion for cybersecurity and customer safety. As a Senior IAM Analyst at United Airlines, you'll have the opportunity to:

• Work with a talented team of cybersecurity professionals
• Contribute to the development of a robust and secure IAM environment
• Collaborate with development teams and other stakeholders to integrate secure identity solutions
• Stay up-to-date with emerging threats and IAM best practices
• Enjoy a competitive benefits package and travel privileges

How to Apply

If you're a motivated and experienced cybersecurity professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Don't hesitate to apply if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with United Airlines!