Experienced Remote Research Associate – Data Analysis, Market Research, and Client Relationship Building for a Dynamic SaaS Company

Introduction to Wishpond Technologies

Wishpond Technologies, a rapidly growing technology company, is seeking a highly skilled and motivated Research Associate to join our team on a full-time basis. As a leader in providing digital marketing solutions to small businesses, we are committed to delivering exceptional services that exceed our clients' expectations. Our cloud-based platform offers a range of tools, including landing pages, social promotions, website pop-ups, online forms, and lead activity tracking, designed to help businesses thrive in the digital landscape.

Job Overview

We are excited to offer a unique opportunity for a Research Associate to work with our amazing remote team, servicing and building relationships with clients based in the US and Canada. As a key member of our team, you will play a crucial role in determining whether potential Small and Medium-sized business (SMB) candidates meet our filtering criteria. Collaborating with the entire team, you will contribute to the success of Wishpond Technologies, driving growth and expansion in the market.

Key Responsibilities

• Gather and enter data from multiple sources for suitable SMBs that meet our filtering criteria, utilizing critical thinking and problem-solving skills to manage situations or prospects that do not meet our standard procedures
• Find alternate sources for information, including emails, social media profiles, and other online platforms, to ensure comprehensive data collection
• Meet specific goals and deadlines in a high-volume data research environment, demonstrating your ability to work efficiently and effectively under pressure
• Create and maintain email marketing campaigns using sales automation tools, monitoring the activity of email accounts and handling administrative tasks as required
• Collaborate with and support the Sales and Email Deliverability teams, fostering a culture of teamwork and open communication
• Perform other duties as assigned, demonstrating your flexibility and willingness to adapt to changing priorities and requirements

Essential Qualifications

To succeed in this role, you will possess the following essential qualifications:

• Proficiency in the usage of Google Sheets, with meticulous data entry and research skills
• The ability to work both independently and collaboratively as part of a diverse team, with a passion for data research and a detail-oriented approach
• Self-motivation, with the ability to establish and maintain solid relationships through a client-first mentality
• Technical, analytical, and results-driven, with the ability to multi-task in a fast-paced environment
• Organized, administratively strong, with solid writing, phone, and general communication skills
• Fluent in English (spoken and written), with knowledge of a second language considered an asset

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Email marketing or outbound marketing background, with experience in sales automation tools and email marketing campaigns
• Previous experience in a research or data analysis role, with a proven track record of delivering high-quality results in a fast-paced environment

Skills and Competencies

To excel in this role, you will possess the following skills and competencies:

• Strong analytical and problem-solving skills, with the ability to think critically and outside the box
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Proficiency in Google Sheets, with experience in data analysis and research
• Ability to work in a fast-paced environment, with a high level of organization and attention to detail
• Strong technical skills, with the ability to learn and adapt to new software and systems

Career Growth Opportunities and Learning Benefits

At Wishpond Technologies, we are committed to the growth and development of our employees. As a Research Associate, you will have access to:

• Comprehensive training programs, designed to equip you with the skills and knowledge required to succeed in your role
• Regular performance reviews, providing feedback and guidance to support your career growth and development
• Opportunities for advancement, with a clear path for career progression and professional development
• A dynamic and supportive work environment, with a culture of open communication and collaboration

Work Environment and Company Culture

As a remote employee, you will be expected to provide your own workstation, computer, camera, headset, and have a fast and reliable internet connection. You will be required to work on Pacific Standard Time (PST) / Pacific Daylight Time (PDT), with a flexible schedule to accommodate your needs.

At Wishpond Technologies, we pride ourselves on our diverse and inclusive culture, with a global workforce of multi-cultural and talented colleagues. We offer a range of benefits, including:

• Competitive compensation, based on experience and proven abilities
• Great referral programs, with incentives and bonuses for referring top talent
• Unbelievable product discounts, when you use our products for your own business
• Access to our education credits program, with opportunities for professional development and growth

Conclusion

If you are a motivated and detail-oriented individual, with a passion for data research and analysis, we encourage you to apply for this exciting opportunity. As a Research Associate at Wishpond Technologies, you will play a critical role in driving the success of our company, while developing your skills and expertise in a dynamic and supportive environment. Apply now and take the first step towards an exciting and rewarding career with Wishpond Technologies.

How to Apply

To apply for this position, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter. We thank all applicants in advance for their interest in this position, and look forward to hearing from you soon.