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Experienced Regional Credit Manager for Home Improvement Industry - Region 27 (Tampa) - Driving Sales Growth through Effective Credit Management Strategies

100% Remote Full-time Open now

Introduction to Lowe's and the Role

Lowe's Companies, Inc., a FORTUNE50 home improvement company, is seeking a highly skilled and motivated Regional Credit Manager to join our team in Region 27, based in Tampa, FL. As a key member of our credit management team, you will play a crucial role in driving sales growth through effective credit management strategies, training store associates, and building strong relationships with regional and store leadership. If you have a passion for credit management, sales, and leadership, we encourage you to apply for this exciting opportunity.

About the Role

The Regional Credit Manager position is responsible for the execution of Lowe's DIY and Pro Credit products across the assigned Region. The primary purpose of this role is to train and guide store associates to grow retail sales through Lowe's Credit products while achieving performance targets for credit applications, credit sales, and credit penetration. As a Regional Credit Manager, you will be responsible for coaching, motivating, and training key store personnel in partnership with local store leadership to drive credit card sales through every store transaction.

Key Responsibilities

  • Coaches, motivates, and trains key store personnel in partnership with local store leadership on effective techniques to drive credit card sales through every store transaction
  • Partners with the Divisional Credit Manager and peer Regional Credit Managers to identify best-in-class industry approaches to grow retail sales through Lowe's credit products
  • Monitors, tracks, and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans
  • Develops and maintains relationships with regional and store leadership and business partners within the assigned territory to resolve issues as necessary
  • Drives compliance with applicable laws, rules, and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct, and business practices
  • Escalates, manages, and reports control issues with urgency and transparency

Qualifications and Requirements

To be successful in this role, you will need to possess a combination of education, experience, and skills. The essential qualifications for this role include:

  • Bachelor's Degree in Business, Communications, or a related field
  • 3-5 years of retail operations/sales/credit services experience
  • 5 years of combined experience in retail sales or credit/financial services in lieu of a degree and other experience requirements

In addition to these essential qualifications, we are looking for candidates who possess excellent communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment and drive results through effective credit management strategies.

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

  • Strong knowledge of credit management principles and practices
  • Excellent communication, leadership, and interpersonal skills
  • Ability to analyze data and trends to inform business decisions
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities

Career Growth Opportunities and Learning Benefits

  • Comprehensive training programs to develop your credit management skills and knowledge
  • Opportunities for career advancement and professional growth
  • A supportive and collaborative work environment that encourages innovation and creativity

Work Environment and Company Culture

Lowe's is a dynamic and fast-paced work environment that is committed to creating a positive and inclusive workplace culture. As a Regional Credit Manager, you will be part of a team that values diversity, equity, and inclusion, and is committed to making a positive impact in the communities we serve. Our company culture is built on a set of core values that include:

  • A commitment to excellence and customer satisfaction
  • A focus on teamwork and collaboration
  • A passion for innovation and continuous improvement
  • A dedication to diversity, equity, and inclusion

Compensation, Perks, and Benefits

We offer a competitive salary range of $95,500.00 - $159,200.00 annually, depending on experience and qualifications. In addition to a competitive salary, we offer a range of perks and benefits, including:

  • Comprehensive health and wellness programs
  • Retirement savings plans and matching contributions
  • Paid time off and holidays
  • Opportunities for career advancement and professional growth

Conclusion

If you are a motivated and results-driven professional with a passion for credit management, sales, and leadership, we encourage you to apply for this exciting opportunity. As a Regional Credit Manager at Lowe's, you will have the opportunity to make a positive impact on our business and our customers, while developing your skills and advancing your career. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now to become a part of the Lowe's team!

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