Experienced Temporary Customer Service Representative – Remote Opportunity for Holiday Season
Are you looking for a temporary opportunity to earn some extra cash before the holiday season? Do you have excellent communication skills and a passion for delivering exceptional customer service? We're excited to announce that blithequark is hiring Temporary Customer Service Representatives to join our team for a 3-week assignment starting on or around November 21st and wrapping up around December 17th. As a Temporary Customer Service Representative, you'll be the friendly voice our customers hear when they place their orders. Your role will involve answering continuous inbound phone calls, taking and entering customer orders into the system, and escalating any additional customer service needs. With competitive pay starting at $14.00 per hour plus upsell commission, flexible scheduling, and the opportunity to work from the comfort of your own home, this role offers the perfect blend of flexibility and earning potential.
About blithequark
blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we're committed to delivering exceptional customer experiences and supporting the communities we work in. Our team is passionate about making a difference, and we're excited to welcome you to our dynamic team.
Key Responsibilities
As a Temporary Customer Service Representative, your key responsibilities will include:
- Answering continuous inbound phone calls from customers
- Taking and entering customer orders into the system
- Escalating any additional customer service needs
- Providing exceptional customer service and resolving issues in a timely and professional manner
- Meeting or exceeding performance metrics and targets
What's in it for you?
* Competitive pay starting at $14.00 per hour plus upsell commission
- Shift premium of $0.50 per hour for hours worked after 4:30 PM
- Flexible scheduling: Choose your own days and hours between 7:00 AM - 7:00 PM, Monday through Friday, to meet the required 30+ hours of weekly availability
- Paid training and onboarding
- Employee discounts up to 50% on company products
- Booster Discount Certificates that allow employees to purchase company products for free
- Opportunity to work from the comfort of your own home
Requirements
To be successful in this role, you'll need:
- At least 30+ hours of weekly availability between 7:00 AM and 7:00 PM, Monday through Friday
- A current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP)
- A PC or Laptop with:
+ AMD Ryzen 2nd Generation or newer OR + INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space
- Dedicated High Speed Internet:
+ Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
- Keyboard: Function Keys (F-Keys)
- Wired USB Headset
- Webcams are recommended (not required)
- Dual monitors recommended (not required)
- Minimum monitor size of 17+ inches recommended (not required)
- External mouse recommended (not required)
Preferred Requirements
While not required, we prefer candidates with:
- Previous customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong technical skills and ability to navigate multiple systems
Benefits and Perks
As a Temporary/Part-Time employee of blithequark, you'll enjoy:
- Performance Based Pay/Incentives
- Shift Premium pay for 2nd, 3rd, and Weekend shifts
- Holiday Pay for employees returning for their fifth consecutive season
- Safety and Attendance Incentives
- Employee Discounts - Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off.
- Employee Mini Stores - Discounted product offered at our multiple Employee Only Stores
- Flexible Work Schedules
How to Apply
If you're ready to join our dynamic team and deliver exceptional customer service, apply now! Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. Don't miss out on this opportunity to earn some extra cash before the holiday season. Apply now and join our team at blithequark! Apply Job! Apply for this job