Director of Business Development US

This a Full Remote job, the offer is available from: United States Position: Director of Business Development Reports To: Vice President of Client Experience Department: Business Development Location: Portland, Oregon (Hybrid) Employment Type: Full-Time / Exempt Company Overview Our client is a premier language services provider dedicated to ensuring language access in healthcare and beyond. Their mission is to be the go-to company that employees take pride in, linguists are excited to be partnered with, and the healthcare community trusts as the premier choice for exceptional language services. Founded in 2010 and headquartered in Portland, Oregon, our client has grown into a $33 million company with a team of 75+ full-time staff and a network of skilled linguists. They are passionate about helping patients find their seat at the table to fully participate in their healthcare, regardless of what language they speak or sign. Position Summary The Director of Business Development leads our client’s business development team, driving both new client acquisition and revenue growth from existing accounts. Reporting to the Vice President of Client Experience, this role manages day-to-day execution, ensures a healthy and predictable pipeline, and develops team capabilities to achieve company growth priorities. The Director partners closely with Marketing and Client Success to align efforts across the client journey, ensuring that opportunities translate into strong, long-term relationships. By consistently demonstrating our client’s core values, the Director builds trusted partnerships, strengthens market presence, and delivers sustainable results. Essential Duties & Responsibilities Leadership & Management

• Lead

the Business Development team with clear goals, accountability, and alignment to company priorities

• Translate

company growth strategies into team objectives, projects, and measurable outcomes

• Hire,

coach, and develop team members while building a culture of trust, collaboration, and pursuit of progress

• Establish

a consistent operating rhythm including team meetings, pipeline reviews, and performance check-ins

• Consistently

demonstrate our client’s core values Strategy & Execution

• Drive

business development strategies that expand our client’s market presence and deliver sustainable growth

• Direct

day-to-day prospecting, pipeline development, account management, and client expansion activities

• Ensure

disciplined use of CRM, metrics, and scorecards to create transparency and accountability

• Monitor

performance against targets, provide coaching, and implement course corrections as needed

• Support

expansion into new markets in alignment with company strategy Client Account Management & Growth

• Oversee

account management practices that ensure client satisfaction, retention, and revenue growth

• Partner

with Client Success to identify opportunities for upsell and cross-sell that strengthen client relationships

• Anticipate

evolving client needs and adapt solutions to consistently exceed expectations

• Implement

metrics and feedback systems to track account health and growth opportunities

• Develop

relationships with key clients to advance long-term partnerships Pipeline & Opportunity Management

• Build

and maintain a healthy pipeline through outreach, networking, referrals, and partner channels

• Partner

with Marketing to align campaigns, messaging, and lead generation with growth priorities

• Track

pipeline health, conversion rates, and cycle times to identify trends and adjust activities

• Oversee

proposals, RFP responses, and client presentations to ensure quality, accuracy, and brand consistency Deal Development & Collaboration

• Guide

deal development and pricing structures within established financial and service guardrails

• Coordinate

with Client Success and Language Services leadership to ensure new and expanded commitments align with delivery capacity and service standards

• Build

trusted relationships with prospective clients and industry stakeholders to strengthen our client’s market position Forecasting, Metrics & Reporting

• Maintain

accurate forecasts through disciplined sales processes and CRM oversight

• Establish

scorecards and dashboards that track activity, pipeline coverage, account growth, and results

• Provide

timely updates on business development performance, risks, and opportunities

• Identify

gaps early and implement corrective actions to keep results on track Communication & Representation

• Represent

our client with professionalism at client meetings, conferences, and industry events

• Communicate

team priorities and progress in a way that creates clarity, accountability, and alignment across the organization

• Share

client insights and market intelligence with leadership to inform company strategy and service development

Requirements

Qualifications Education, Certifications, & Licenses

• Bachelor’s

degree in Business, Marketing, Communications, or a related field required

• Graduate

degree in a related field desirable

• Equivalent

professional experience may substitute for formal education Professional Experience

• 8+

years of progressive experience in business development or sales, with at least 3 years in a leadership role

• Proven

success acquiring new clients and driving revenue growth from existing accounts in a service organization

• Experience

leading business development teams and building consistent, metrics-driven execution

• Background

in healthcare, language services, or related industries strongly preferred

• Familiarity

with multi-state enterprise client organizations and long-cycle business development efforts Knowledge, Skills, & Abilities Knowledge

• Deep

knowledge of business development strategies, sales processes, and pipeline management

• Advanced

knowledge of proposal development, pricing approaches, and contract structures

• Strong

knowledge of client relationship management and account expansion methodologies

• Thorough

grasp of market research, competitor analysis, and industry dynamics Skills

• Excellent

leadership skills with the ability to inspire, coach, and hold teams accountable

• Strong

strategic thinking with the ability to translate goals into clear actions and measurable results

• Skilled

in negotiation, consistently achieving favorable outcomes in proposals and agreements

• Highly

developed communication and presentation skills for executive and client audiences

• Strong

analytical skills using dashboards, scorecards, and metrics to guide decisions and improve outcomes Abilities

• Align

team execution with company growth objectives while maintaining disciplined processes

• Build

and sustain trusted relationships with clients, partners, and industry stakeholders

• Anticipate

client needs and market shifts to proactively position our client for success

• Drive

accountability by converting strategy into measurable actions and consistent outcomes Technical Proficiencies

• Customer

Relationship Management (CRM) systems for sales, pipeline, and client tracking

• Proposal

development, contract management, and e-signature platforms

• Marketing

automation and analytics tools

• Business

intelligence and reporting dashboards

• Cloud

productivity suites for communication, collaboration, and document management Physical, Cognitive, and Sensory Demands

• Ability

to sit or stand at a computer for extended periods and occasionally lift up to 15 lbs

• Ability

to analyze information, manage competing priorities, and make timely, thoughtful decisions

• Close

vision required for computer use and for reviewing proposals, contracts, and dashboards

• Frequent

verbal communication in meetings and video calls, and clear written communication skills Work Schedule & Availability This is a full-time position based on a standard business schedule of Monday through Friday, 8:00 AM to 5:00 PM Pacific Time. Occasional flexibility in start and end times may be needed to accommodate business needs. Primary work is performed on-site at the Portland office, with the option to work from home in accordance with company hybrid-work policies. Ability to travel (Apply tot his job Apply To this Job