Remote Healthcare Client Service Represenative
Description
- **These individuals will be supporting the team that is on the outbound call side, meaning they will be calling provider offices after the case is closed, to confirm and finish off information. Technically it will be coming through the MES group, based on the stage in which they are making it through.
These individuals will be taking in information from clients, and entering it into their systems. Most of the information are independent Medical Reviews. When new cases come in (the information) they log the information and process it through to the next stage. The form comes in, they pull the data, and then enter it into Microsoft Word or Excel. They want them to hopefully understand HIPAA Regulations. They don't need to be an expert, they just want them to understand they are handling sensitive information and preventing who has access to that information. Soft skills are that they want them to be reliable, accurate, and thorough.
- *The way they take the next step in the process from the basic ones:
They will take the client case and triage it. Decide does it need policy review? Does it have the right type of policy to it? Are there questions that are correct on the form? What department needs to handle this? What specialty? Send it to the right case reviewer. And then they will handle the calls and emails from the clients to schedule them. THIS ROLE IS 100% REMOTE MON - FRI 10AM - 630PM EST
- MUST BE ABLE TO SUPPLY
Additional Skills & Qualifications Microsoft Word- turn things into a PDF, Insert tables onto documents Microsoft Excel- Pivot Tables, insert columns Awareness of HIPAA Experience Level Entry Level Pay and Benefits The pay range for this position is $17.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply tot his job Apply To this Job