Operation Intake Coordinator I - Data Entry and Administrative Support Specialist for Blithequark's Dynamic Team

Introduction to Blithequark and the Role

At blithequark, we are on a mission to transform the health and wellbeing of our communities, one person at a time. With over 28 million members, we are a diversified, national organization that values innovation, flexibility, and the unique perspectives of our team members. We believe that by working together, we can achieve great things and make a real difference in people's lives. As an Operation Intake Coordinator I - Data Entry, you will play a vital role in ensuring the efficient and timely processing of documents, data entry, and administrative tasks that support our operations.

Job Summary

The Operation Intake Coordinator I - Data Entry position is a hybrid-based role that offers the flexibility to work from our office located at 1350 Air Park Drive, Farmington, MO, as well as remotely. As a key member of our team, you will be responsible for receiving and distributing incoming and outgoing documents, entering data, and performing various administrative tasks to support our operations. If you are a detail-oriented, organized, and tech-savvy individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Process all documents within the required workflow system, ensuring timely and accurate processing of all required document types.
• Open, sort, and prepare incoming documents for data entry, imaging, or other processing tasks.
• Image incoming paper documents and maintain electronic records, files, and processing documentation.
• Enter pertinent claims information from source documents, perform data entry and validation, and communicate findings and updates as applicable.
• Maintain accurate and up-to-date records, files, and processing documentation, ensuring compliance with regulatory requirements and company policies.
• Work independently and without direct supervision, adhering to strict deadlines and meeting established department production and quality standards.
• Assist team members in other areas (in-office or remote) to align with business needs and support the achievement of team goals.
• Perform other responsibilities as assigned, demonstrating flexibility and a willingness to adapt to changing priorities and requirements.

Education and Experience

To be successful in this role, you will need a high school diploma or equivalent, as well as production-related experience (preferred). You must be able to maintain a high level of confidentiality when handling sensitive information and be able to frequently lift up to 40 pounds and stand for intermittent periods of time. Shift work can be daytime, evening, or overnight, depending on the role, with mandatory overtime (in-office or remote) as business needs require. You must be able to work extended hours, weekends, and/or holidays (in-office or remote) based on business needs.

Essential Qualifications

• High school diploma or equivalent.
• Production-related experience (preferred).
• Ability to maintain a high level of confidentiality when handling sensitive information.
• Ability to frequently lift up to 40 pounds and stand for intermittent periods of time.
• Ability to work independently and without direct supervision, adhering to strict deadlines and meeting established department production and quality standards.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to learn and adapt to new systems, processes, and technologies.

Preferred Qualifications

• Experience in data entry, administrative support, or a related field.
• Knowledge of workflow systems, document management software, and other administrative tools.
• Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues efficiently.
• Excellent customer service skills, with the ability to communicate effectively with internal and external stakeholders.

Skills and Competencies

To succeed in this role, you will need to demonstrate the following skills and competencies:

• Attention to detail: Ability to accurately process and enter data, with a high level of attention to detail and accuracy.
• Organizational skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
• Communication skills: Ability to communicate effectively with internal and external stakeholders, both verbally and in writing.
• Technical skills: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, as well as the ability to learn and adapt to new systems, processes, and technologies.
• Problem-solving skills: Ability to identify and resolve issues efficiently, with a strong analytical and problem-solving mindset.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As an Operation Intake Coordinator I - Data Entry, you will have access to a range of training and development opportunities, including:

• On-the-job training and mentorship.
• Professional development courses and workshops.
• Opportunities for advancement and career progression.
• A supportive and collaborative work environment that encourages learning, growth, and innovation.

Work Environment and Company Culture

At blithequark, we value diversity, equity, and inclusion, and we are committed to creating a work environment that is welcoming, inclusive, and supportive of all team members. Our company culture is built on the following principles:

• Respect: We treat each other with respect, kindness, and compassion.
• Integrity: We act with integrity, honesty, and transparency in all our interactions.
• Innovation: We encourage creativity, innovation, and experimentation, and we are always looking for new and better ways to do things.
• Collaboration: We work together as a team, sharing knowledge, expertise, and resources to achieve our goals.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package that includes:

• A hourly rate of $15.29 - $26.20 per hour, depending on experience and qualifications.
• A comprehensive benefits package, including health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment that encourages learning, growth, and innovation.

Conclusion

If you are a motivated, organized, and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for the Operation Intake Coordinator I - Data Entry role at blithequark. As a key member of our team, you will play a vital role in supporting our operations and helping us to achieve our mission of transforming the health and wellbeing of our communities. Apply now to join our dynamic team and take the first step towards a rewarding and challenging career with blithequark.