Applications Specialist II - Divisional Warehouse – Amazon Store

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About the position

Responsibilities

• Notifies team leadership of recurring issues.
• Recommends process improvements for area of responsibility.
• Resolves incidents and requests in a timely manner; documents work and resolution steps within service management tool.
• Escalates incidents and requests to appropriate internal personnel or external vendors when further expertise is required.
• Participates in the overall Information Technology Infrastructure Library (ITIL) service management processes for software and hardware solutions.
• Assists or coordinates with national and international project delivery, including documentation, testing, training, and deployment for software or hardware solutions.
• Utilizes and maintains advanced technical skills and experience or advanced level of ALDI business expertise to achieve the position objective.
• Identifies and coordinates the development and implementation of procedures and process improvements across multiple services and/or teams.
• Evaluates current processes, procedures and technology, and reports findings to leadership.
• Collaborates with team members and communicates relevant information to leadership.
• Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.

Requirements

• Bachelor's Degree or a combination of education and experience providing equivalent knowledge required.
• A minimum of 3 years of relevant experience required.
• Experience with support of Warehouse Management Systems preferred.
• Hands on experience with Manhattan WMS/WMOS preferred.
• Supply chain experience preferred.
• Experience participating in and leading projects preferred.
• A minimum of 3 years' experience implementing large scale warehouse management solutions preferred.
• Experience with SQL - Intermediate to Advanced skillset preferred.
• Experience in Jira and Confluence systems preferred.
• Exposure with SSIS/SSRS reporting preferred.

Nice-to-haves

• Experience with data visualization tools.
• Strong analytics skills.

Benefits

• Paid parental leave
• Caregiver leave
• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Work from home
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance

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