Growth Experience Manager

Job Title: Growth Experience Manager Job Type: Full-time Location: Remote - United States

CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.

Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in 

your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today.

We're looking for a strategic and user-obsessed Growth Experience Manager to lead our Technical Writing team and PLG motion. Reporting to the VP of Product, you will drive cohesive, high-impact product experiences that fuel user activation, retention, and expansion across our SaaS platform. You’ll collaborate cross-functionally with Product, Engineering, AI Team, Marketing, and Customer Success to identify growth levers and translate them into intuitive, compelling experiences that convert.

• Define and execute a product led strategy that aligns with growth objectives, including onboarding, activation, and in-product guidance.
• Integrate AI to transform content experiences. You’ll partner with our AI platform team to apply generative AI to the authoring, delivery, and user experience of content – reimagining everything from documentation search to intelligent assistance.
• Partner with Product Managers, Engineers, UX/UI and GTM team to deliver an impactful product led experience.
• Oversee creation and continuous refinement of onboarding flows, help content, tooltips, and other embedded documentation to reduce user confusion and support adoption.
• Foster a culture of user empathy, creativity, and continuous learning within the team.

Required

• 5+ years of experience in product design, content strategy, growth product management, or related fields, with at least 2+ years managing product managers, product designers, and/or writers.
• Demonstrated experience in growth-focused roles.
• Strong understanding of user-centered design principles, design systems, and experimentation frameworks (e.g. A/B testing).
• Proven ability to work cross-functionally and drive alignment across product, engineering, and marketing teams.
• Experience with modern product design and documentation tools (e.g., Figma, Adobe XD, Contentful, GitBook).
• Excellent communication, collaboration, and leadership skills.
• Bonus: Experience working in PLG (Product-Led Growth) or self-serve product models.

• Base Pay Range: [$145,000 – $165,000 annually] In accordance with applicable law, this represents a reasonable estimated compensation range for this role. Actual compensation will be determined based on skills, experience, and geographic location and may be more or less than the amount shown above. Outside of base compensation, CloudBees also offer stock options and variable bonuses. 
• What CloudBees Offers:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability
  • Life Insurance
  • HSA/FSA
  • Remote Work Environment
  • Flexible Time Off 
  • Paid Company Holidays
  • Parental Leave
  • Variable Bonus Plan dependent on your role
  • Stock grant opportunities dependent on your role
  • 401(k) with Company Match

CloudBees is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business need, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.