[Remote] Sr. Developer, ServiceNow
Note: The job is a remote job and is open to candidates in USA. Inmar Intelligence is seeking a Senior Developer for the ServiceNow platform, responsible for designing, developing, and implementing solutions that meet business needs. The role involves advanced customization, integration, and maintenance of the ServiceNow environment while providing technical leadership to junior developers.
Responsibilities
- Design, develop, and implement complex solutions within the ServiceNow platform, including custom applications, workflows, integrations, and automations.
- Perform advanced customization of the ServiceNow platform, including UI policies, client scripts, business rules, and script includes.
- Develop and maintain integrations between ServiceNow and other enterprise systems using REST APIs, SOAP APIs, and other integration methods.
- Ensure code quality, maintainability, and adherence to ServiceNow best practices and coding standards.
- Conduct thorough testing and debugging of ServiceNow applications and integrations.
- Provide technical guidance and mentorship to junior ServiceNow developers.
- Participate in code reviews and ensure code quality and consistency.
- Contribute to the development and maintenance of ServiceNow development standards and best practices.
- Stay up-to-date on the latest ServiceNow features, releases, and technologies.
- Work closely with business analysts, stakeholders, and IT teams to gather requirements and translate them into technical solutions.
- Communicate effectively with both technical and non-technical stakeholders.
- Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews.
- Provide support for ServiceNow requests, incidents, changes and problems.
- Perform root cause analysis and implement corrective actions.
- Monitor ServiceNow performance and identify areas for optimization.
Skills
- 5+ years of experience in ServiceNow development and implementation.
- Strong understanding of ServiceNow architecture, modules, and capabilities.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Experience with ServiceNow APIs and integration methods.
- Expertise in implementing and optimizing ITIL aligned processes to enhance service management.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- ServiceNow Administration and New Application Implementation.
- Extensive experience with ServiceNow scripting, workflows, and integrations.
- Experience with ServiceNow Service Portal development.
- Desired Experience in ITOM and ITAM (HAM and SAM).
- Proficiency in ServiceNow Security and Access Control (ACLs / Roles).
- Knowledge of database concepts and SQL.
- Integrity: Takes responsibility for actions and tells the truth.
- Teamwork: Works cooperatively with others to achieve objectives.
- Adaptable: Responds to change with a positive attitude.
- Innovative: Develops and supports new and improved methods.
- Curious: Seeks new knowledge and listens to others.
- Analytical and Critical Thinking: Uses a logical approach to problem-solving.
- Problem Solving: Gathers and analyzes information to generate solutions.
- Supports a safe work environment by following safety rules and regulations.
Education Requirements
- Bachelor's degree in Computer Science, Information Systems, or a related field or equivalent experience.
Benefits
- Medical, Dental, and Vision insurance
- Basic and Supplemental Life Insurance options
- 401(k) retirement plans with company match
- Health Spending Accounts (HSA/FSA)
- Flexible time off and 11 paid holidays
- Family-building benefits, including Maternity, Adoption, and Parental Leave
- Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning
- Wellness and Mental Health counseling services
- Concierge and work/life support resources
- Adoption Assistance Reimbursement
- Perks and discount programs
Company Overview
- Welcome to Inmar Intelligence, recently certified a Great Place to Work®! Through curiosity and the intelligent use of data and technology, we make businesses smarter to improve consumers’ lives. It was founded in 1980, and is headquartered in Winston-Salem, NC, US, with a workforce of 1001-5000 employees. Its website is http://www.inmar.com.
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