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Refugee Services Case Manager I

100% Remote Full-time Open now

#RRS-043 - Refugee Services Case Manager I

Department: Refugee Services

Employment Type: Full Time (40hrs/wk.); Non-exempt

Reports to: Refugee Services Program Manager

Location: SE Portland

Compensation: $20.81 - $22.89 per hour

At CCO We Take Care of Our People

  • Benefits package including medical, dental, vision plans.
  • 100% employer-paid long-term disability and life insurance.
  • Paid vacation, sick, personal and 13 paid holidays.
  • Retirement benefit with employer match and discretionary contribution.
  • Employee Assistance Program.
  • Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
  • Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

Our Culture:

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.

Who We Are:

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.

Who You Are:

The role of a Case Manager I is to provide services which promote clients' ability to become self-sufficient. For newly arriving refugees, this includes greeting them at the airport and working towards meeting their initial basic needs.

What You Will Work On:

  • Prepare for and coordinate reception for newly arriving refugees in a warm, culturally, and linguistically, appropriate
  • Maintain an active caseload of 20-30
  • Conduct intake meetings with clients to explain available agency
  • Facilitate referrals and applications with partner agencies to ensure clients' access to public services and

What You Bring:

Education, Certifications, and Licensure Requirements/Preferences

  • Bachelor's degree in human services or equivalent lived / worked experience required; Bachelor's degree in Social Work preferred.

Experience Requirements/Preferences

  • Minimum 6 months prior experience working with or providing case management services and supports to refugees and immigrants strongly preferred, including deep knowledge of customs, languages, religious sect, and cultural differences unique to this
  • Ability to communicate concisely and effectively, both verbally and in writing in English and Spanish is required.
  • Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.

Background and MVR Screening:

Satisfactory results from pre-employment criminal and civil background screening required. Motor vehicle records (MVR) review required as needed.

EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.

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