Experienced Digital Campaign Coordinator - Managed Services Team at Dealer.com, a Cox Automotive Brand

Join the Team: Digital Campaign Coordinator

Dealer.com, a Cox Automotive Brand, is seeking a highly skilled and motivated Digital Campaign Coordinator to join our Managed Services team. As a key member of our team, you will serve as the primary point of contact between our Managed Services organization and assigned customer portfolio. If you have a passion for digital marketing, excellent communication skills, and a proven track record of delivering successful campaigns, we want to hear from you!

About Dealer.com and the Industry

Dealer.com is a leading provider of digital marketing solutions for the automotive industry. As a Cox Automotive Brand, we are part of a global leader in the automotive industry. Our team is dedicated to helping dealerships and automotive professionals succeed in the ever-changing digital landscape. We are committed to delivering innovative solutions, exceptional customer service, and a passion for excellence.

Key Responsibilities

• Client Relationship Management: Manage and maintain working relationships with assigned client portfolio, ensuring excellent customer service and satisfaction.
• Campaign Coordination: Coordinate and facilitate monthly meetings with clients and internal team members to craft integrated digital campaigns.
• Campaign Brief Development: Generate Monthly Campaign Brief outlining integrated campaign requests and ensure seamless execution.
• Collaboration and Communication: Proactively communicate and collaborate with internal team members to ensure successful campaign delivery.
• Asset Management: Manage and submit assets to OEM Compliance Agencies, ensuring compliance with regulatory requirements.
• Creative Installation: Install proprietary creative into assigned clients' websites, ensuring timely and accurate delivery.
• Project Support: Assist with projects and task work as needed, demonstrating flexibility and adaptability.
• Service Level Agreement (SLA) Adherence: Ensure adherence to Dealer.com's SLA with assigned clients, meeting or exceeding service expectations.

Essential Qualifications

Education and Experience

• Minimum Requirements:
  • High School Diploma/GED and 5 years' experience in a related field (e.g., marketing, communications, customer service).
  • OR: Any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience.
  • OR: 7 years' experience in a related field.
• Preferred Qualifications:
  • Bachelor's degree in Marketing, Communications, or a related field.
  • Experience in the automotive industry or a related field.

Skills and Competencies

• Proven Customer Service Skills: Demonstrated ability to deliver exceptional customer service and satisfaction.
• Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively communicate with clients and internal team members.
• Critical Thinking and Problem-Solving: Proven critical thinking and creative problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
• Technical Skills: Proficiency in computer troubleshooting methodologies, with experience in a Windows environment and web-based technologies.
• Organizational and Time Management: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

In-Person Attendance Requirement

Team members residing in the Burlington, Vermont or Atlanta, Georgia area will be required to be in office once per week (4 times a month). The day of the week for in-person attendance may vary.

Career Growth Opportunities and Learning Benefits

At Dealer.com, we are committed to the growth and development of our team members. This role offers opportunities to:

• Develop Digital Marketing Expertise: Enhance your knowledge and skills in digital marketing, campaign coordination, and client relationship management.
• Advance in Your Career: Take on new challenges and responsibilities, with opportunities for career advancement and professional growth.
• Collaborate with a Dynamic Team: Work with a talented and experienced team, sharing knowledge and best practices to drive success.

Work Environment and Company Culture

At Dealer.com, we pride ourselves on a collaborative and dynamic work environment. As a remote team member, you will have the flexibility to work from anywhere in the United States. Our company culture is built on:

• Collaboration and Teamwork: We believe in the power of teamwork and collaboration, with a focus on shared goals and objectives.
• Innovation and Creativity: We encourage innovation and creativity, with a focus on finding new solutions to complex problems.
• Customer Focus: We are committed to delivering exceptional customer service and satisfaction, with a focus on building long-term relationships.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• Competitive Salary: A salary that reflects your skills and experience.
• Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage.
• Perks and Discounts: Access to exclusive perks and discounts, including employee discounts on our products and services.

Conclusion

If you are a motivated and experienced digital marketing professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Digital Campaign Coordinator at Dealer.com, you will have the chance to work with a talented team, develop your skills, and drive success in the automotive industry. Apply today and take the first step towards a rewarding and challenging career!