Customer Service Representative-Remote (Ultimate Medical Academy Grads Only) at blithequark
Are you a recent Ultimate Medical Academy graduate looking for a career that combines your passion for customer service with the flexibility of working from home? Do you want to join a global organization that values its employees, fosters a culture of inclusivity, and offers opportunities for growth and development? Look no further than blithequark, a forward-thinking company that has earned numerous awards for its commitment to its employees and customers.
A NEW CAREER POWERED BY YOU
At blithequark, we believe that our employees are the driving force behind our success. That's why we're looking for talented individuals like you to join our team as a remote Customer Service Representative. As a member of our team, you'll have the opportunity to work from home, interact with customers from around the world, and develop your skills in a fast-paced and dynamic environment.
CAREER GROWTH AND PERSONAL DEVELOPMENT
We're not just looking for someone to fill a role – we're looking for a partner who shares our values and is passionate about delivering exceptional customer experiences. As a remote Customer Service Representative at blithequark, you'll have access to a range of training programs, technologies, and continuing support to help you succeed. Plus, with a strong focus on career growth and development, you'll have the opportunity to advance your career and achieve your goals.
WHAT YOU WILL DO IN THIS ROLE
As a Customer Service Representative working from home, you will:
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences...with a smile
YOUR QUALIFICATIONS
To be successful in this role, you'll need to have:
- A recent Ultimate Medical Academy degree
- 1+ year of customer service experience
- Some positions may require an associate degree or higher and/or a 2-year medical certification
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States or have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
At blithequark, we believe in investing in our employees and providing them with the tools and resources they need to succeed. As a remote Customer Service Representative, you'll enjoy:
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
REIMAGINE THE BEST VERSION OF YOU!
If you're a recent Ultimate Medical Academy graduate looking for a career that combines your passion for customer service with the flexibility of working from home, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
English
Time Type:
Full time
Physical & Mental Requirements:
While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
Eligibility to Work:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
Where Job May be Performed:
Currently, this position may be performed only in the states listed here.
Equal Opportunity/Affirmative Action Employer:
blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: -English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) -Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
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