Student Services Coordinator - CAS Office of Student Services & Admissions: Supporting Student Success at Cornell University's College of Arts and Sciences

Join the Cornell University Community as a Student Services Coordinator

Cornell University, an innovative Ivy League institution, is seeking a highly skilled and dedicated Student Services Coordinator to join the College of Arts and Sciences (CAS) Office of Student Services & Admissions. As a key member of this dynamic team, you will play a vital role in delivering exceptional service to students, faculty, and staff, supporting the college's mission to foster lifelong growth, opportunity, and discovery.

About the College of Arts and Sciences Student Services and Admissions Office

The Arts & Sciences Student Services and Admissions Office is a large and dynamic unit dedicated to providing one-stop student services to the college's 4,700 undergraduate students from admission to graduation. Our team is committed to guiding each student on their path to success, building a foundation for lifelong growth, opportunity, and discovery. As a Student Services Coordinator, you will be an integral part of this team, working collaboratively with colleagues across the university to support strategic enrollment goals and student success initiatives.

Key Responsibilities

• Provide administrative support for special programs, including Cornell in Washington, the CAPS-Beijing Program, the International Exchange Program, and study abroad initiatives within the office.
• Coordinate room scheduling activities using the university's 25Live system, ensuring efficient use of resources and facilities.
• Assist with Academic Records Committee (ARC) tasks, maintaining accurate and up-to-date student records.
• Provide scheduling support for First-Year Advising Seminars, ensuring seamless delivery of academic programs.
• Coordinate front desk operations, including managing student worker assignments, to ensure consistent and high-quality service delivery to students, staff, and faculty.
• Collaborate with admissions, advising, and registrar/operations colleagues to support student success initiatives and strategic enrollment goals.
• Serve as a resource to department undergraduate coordinators, providing guidance and support as needed.
• Partner with university offices, such as the Office of Global Learning, Bursar, Financial Aid, and the Office of the University Registrar, to support student success and enrollment initiatives.

What We Need

We are seeking a team member who is welcoming, collaborative, and organized, with a strong commitment to supporting diversity, equity, access, inclusion, and wellbeing. To be successful in this role, you will:

• Hold an Associate's degree and 2 to 4 years' experience or equivalent combination of both education and experience.
• Be able to multi-task in a fast-paced environment, prioritizing tasks and managing competing demands.
• Have strong attention to detail and effective written and oral communication skills.
• Have experience in or ability to quickly learn scheduling tools and student information systems.
• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.

Preferred Qualifications

While not required, the following qualifications are highly desirable:

• Experience with PeopleSoft, Salesforce, degree audit, and the 25Live scheduling tool.
• Knowledge of Cornell University and experience working in an academic unit.

Rewards and Benefits

Cornell University offers a comprehensive benefits package, including:

• Competitive salary and generous retirement contributions.
• Comprehensive health care options and access to wellness programs.
• Employee discounts with local and national retail brands.
• Three weeks of vacation and 13 holidays, including Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, and the day after, and an end-of-year winter break.
• Tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Career Growth Opportunities and Learning Benefits

As a Student Services Coordinator at Cornell University, you will have opportunities to develop your skills and advance your career in a dynamic and supportive environment. You will work closely with colleagues across the university, gaining a deeper understanding of student services and enrollment initiatives. Our commitment to diversity, equity, inclusion, and wellbeing creates a rich and inclusive environment for professional growth and development.

Work Environment and Company Culture

Cornell University is an innovative Ivy League institution with a strong commitment to diversity, equity, inclusion, and wellbeing. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery, and engagement. As a Student Services Coordinator, you will be part of a dynamic team that values collaboration, innovation, and student success.

Compensation and Perks

This is a full-time (39 hours/week) endowed position, based in Ithaca, NY, and fully on-site. The typical work hours are 8am-4:30pm, Monday through Friday. The salary range for this position is $23.50 - $27.67 per hour.

How to Apply

If you are a motivated and organized individual with a passion for supporting student success, we encourage you to apply for this exciting opportunity. A cover letter and resume are required for further consideration. To apply, please submit your application online, including both a resume/CV and cover letter.

Equal Employment Opportunity

Cornell University is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to hiring qualified candidates who share our values and commitment to diversity, equity, inclusion, and wellbeing.

Don't miss this opportunity to join the Cornell University community as a Student Services Coordinator. Apply today and be part of a dynamic team that is shaping the future of student success!