Student Payment Specialist - Fully Remote Opportunity at Hondros College of Nursing - Workwarp

Unlock a Rewarding Career in Student Financial Support

At Hondros College of Nursing, we're dedicated to empowering the next generation of nursing professionals through our innovative Learn and Earn Ladder approach. As part of our team, you'll be instrumental in providing exceptional support to students navigating their financial journey. We're now seeking a highly skilled and compassionate Student Payment Specialist to join our team on a fully remote basis.

About Hondros College of Nursing

Since 2006, Hondros College of Nursing has been at the forefront of nursing education, graduating high-quality, work-ready nurses who excel in clinical, communication, and collaborative skills. Our unique educational approach allows students to progress through programs, earning income and gaining experience along the way. We're committed to fostering a student-centric, family-like environment that provides unprecedented support to our students.

Job Overview

As a Student Payment Specialist, you will play a critical role in assisting students with detailed financial matters, providing exceptional customer service, and ensuring that students have a comprehensive financial plan in place. This role requires a high level of professionalism, excellent communication skills, and the ability to work independently in a fully remote setting.

Key Responsibilities

• Review billing and accounting reports to initiate and implement student deferred payment plans (DPP), ensuring students have a financial plan that covers their out-of-pocket costs.
• Manage and assist with student inquiries regarding payment plans, balances due, and ledgers, providing timely and effective resolutions.
• Deliver payment plan email communications to students and maintain accurate records of student payment plan documents.
• Assist in weekly collection reporting for student payment plans and complete bursar department daily, weekly, and quarterly processes.
• Provide financial counseling to students regarding payment options and plans, and inform them of their financial obligations and available financial aid options.
• Maintain confidentiality and adhere to federal FERPA regulations when handling student account information.
• Represent the College in interactions with internal and external parties, including governmental agencies, vendors, students, and parents.
• Perform other duties and responsibilities as assigned, including backup support for campus financial aid staff and audit preparation.

Requirements and Qualifications

To excel in this role, you'll need:

• An Associate's degree (Bachelor's preferred) in a relevant field, with a minimum of two years of accounting or financial experience.
• Knowledge of basic accounting principles and practices, as well as budgeting procedures.
• Excellent verbal and written communication skills, with the ability to interact diplomatically with diverse individuals.
• Strong time management and organizational skills, with the ability to work on multiple projects simultaneously.
• Aptitude for accuracy and detail, with a commitment to maintaining confidentiality.
• Proficiency in PC software and office equipment, with a strong understanding of office procedures.

Preferred Skills and Competencies

In addition to the essential qualifications, we prefer candidates with:

• Experience working in a student-centric environment, preferably in higher education.
• Knowledge of student information systems and financial aid processes.
• Strong analytical and problem-solving skills, with the ability to identify and resolve moderately complex administrative issues.
• A customer service-oriented approach, with a passion for delivering exceptional support to students and staff.

Career Growth and Learning Benefits

At Hondros College of Nursing, we're committed to your professional growth and development. As a Student Payment Specialist, you'll have opportunities to:

• Develop your skills in financial counseling and student support.
• Gain experience working with student information systems and financial aid processes.
• Enhance your analytical and problem-solving skills, with a focus on resolving complex administrative issues.
• Build a rewarding career in a dynamic and supportive environment.

Work Environment and Company Culture

As a fully remote member of our team, you'll enjoy the flexibility and autonomy to work from anywhere. We're committed to fostering a culture of inclusivity, respect, and empathy, where you can thrive and grow. Our company values diversity and promotes equal opportunities for all qualified individuals.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package, designed to support your well-being and financial security. Our benefits include:

• A competitive salary structure.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• A commitment to work-life balance and flexibility.

Join Our Team

If you're a motivated and compassionate professional looking for a rewarding career in student financial support, we encourage you to apply for this exciting opportunity. At Hondros College of Nursing, we're passionate about empowering the next generation of nursing professionals, and we're committed to supporting our team members every step of the way.

Don't miss out on this chance to join our team and make a meaningful difference in the lives of our students. Apply now and take the first step towards a fulfilling career!