Experienced Title Insurance Closing Coordinator – Remote Opportunity for Detail-Oriented and Analytical Professionals

Introduction to LodeStar and the Role

LodeStar, a pioneering technology company founded in 2013, has been making waves in the mortgage industry with its innovative solutions. As a fast-growing company with a relaxed work environment, LodeStar has been recognized as one of the top 100 technology companies in the mortgage industry for three consecutive years. Moreover, it has been ranked on Inc.com's list of the 5000 fastest-growing privately held companies in the country for the second time. In 2023, LodeStar expanded its portfolio by founding SettleWise, a national title insurance company. We are now seeking an experienced Title Insurance Closing Coordinator to join our team in a remote capacity, playing a vital role in driving success and delivering exceptional customer satisfaction.

Job Overview

As a Title Insurance Closing Coordinator, you will be responsible for maintaining and working the Title Insurance transaction pipeline with LodeStar clients from initial fee quoting to order placement, closing, and post-close. Your strong analytical and problem-solving skills will enable you to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. You will serve as a liaison between LodeStar and third-party transaction partners throughout the Title Insurance process, ensuring seamless communication and high customer satisfaction levels. If you are a detail-oriented individual who excels at implementing predetermined processes and being productive and responsive, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Maintain and work the Title Insurance transaction pipeline with LodeStar clients from initial fee quoting to order placement, closing, and post-close
• Serve as a liaison between LodeStar and third-party transaction partners throughout the Title Insurance process
• Act as a contact point with customers for all communications and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
• Create and maintain the highest level of goodwill and customer satisfaction levels with customers, including training and education to customers, and production processes to facilitate ease of product delivery
• Track all pending transactions and monitor the progress and status of each transaction
• Possess a high degree of flexibility and ability to work within a fluid, constantly changing environment
• Field all questions, complaints, and issues raised by clients on transactions

Essential Qualifications

To be considered for this role, you should have:

• Minimum three years of Title Insurance experience
• Bachelor's Degree or equivalent work experience
• Outstanding time management and organizational skills
• Strong problem-solving and conflict resolution abilities
• Possess a high degree of flexibility and ability to work within a fluid, constantly changing environment

Preferred Qualifications

While not required, the following qualifications are preferred:

• Previous experience working in a remote or self-driven environment
• Familiarity with LodeStar's technology and solutions
• Strong analytical and problem-solving skills, with the ability to seek out facts and data to get the job done right

Skills and Competencies

To succeed in this role, you should possess:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• High degree of flexibility and adaptability
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits

At LodeStar, we are committed to the growth and development of our employees. As a Title Insurance Closing Coordinator, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company. You will also have access to training and education programs, as well as opportunities for advancement and professional growth.

Work Environment and Company Culture

LodeStar is a small but fast-growing technology company with a relaxed work environment. We value innovation, teamwork, and customer satisfaction, and we are committed to creating a positive and supportive work environment for all employees. As a remote employee, you will be able to work from the comfort of your own home, with the flexibility to manage your schedule and workload.

Compensation, Perks, and Benefits

The role will be part-time to start, with the goal of transitioning into a full-time role in 2025. You will be offered a competitive salary, as well as a range of perks and benefits, including:

• Opportunities for professional growth and development
• Flexible work arrangements, including remote work options
• Competitive salary and benefits package
• Access to training and education programs

Conclusion

If you are a detail-oriented and analytical professional with a passion for delivering exceptional customer satisfaction, we encourage you to apply for this exciting opportunity. As a Title Insurance Closing Coordinator at LodeStar, you will have the chance to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company. Don't miss out on this opportunity to join a fast-growing and innovative company – apply today!

Before applying, please take a few minutes to complete our short survey: https://go.cultureindex.com/p/eTOoMjbblGL1DzmR. This will help us to get to know you better and ensure that you are a good fit for our company culture.

Ready to join us? Click apply now and we'll be in touch soon!