Experienced Back Office Analyst – Financial Analysis, Accounting, and Customer Service Expertise for a Dynamic and Innovative Company

Introduction to Sutherland and the Role

At Sutherland, we pride ourselves on being a collaborative and innovative team that values diversity, hard work, and dedication. As a leader in our industry, we are seeking a highly skilled and motivated individual to join our team as a Back Office Analyst. This role is an exceptional opportunity for a detail-oriented and analytical professional to make a significant impact on our organization. As a Back Office Analyst, you will be responsible for providing a full range of accounting support, analyzing financial data, and reconciling accounts, all while working closely with our transaction processing staff and management personnel.

Job Responsibilities

In this dynamic and challenging role, you will have the opportunity to work on a wide range of tasks, including:

• Defining Sutherland's reputation by providing exceptional accounting support and ensuring accuracy in financial reports and statements
• Producing financial statements, including monthly, quarterly, and annual reports, and working closely with transaction processing staff to ensure accuracy and attention to detail
• Analyzing and reconciling income statement accounts, balance sheet accounts, and general ledger accounts, and identifying issues and making recommendations for improvement
• Handling up-to-date information, including preparing monthly, quarterly, and yearly schedules for management personnel, external auditors, and SEC reporting, as well as preparing monthly journal entries
• Strengthening relationships with business units to develop division budgets and records in the financial system, and collaborating with the Manager, peers, and staff to develop a customer-centered work group
• Being analytical and creative, executing mechanisms to measure customer satisfaction, and working with the Manager and staff to improve overall levels of customer service

Requirements and Qualifications

To be successful in this role, you will need to have:

• A Bachelor's degree in a related field from a four-year college or university, with 0-3 years of related experience, or an equivalent combination of education and experience
• Proficiency with various software applications, including Microsoft Word and Excel, as well as a working knowledge of financial systems
• A good grasp of fundamental accounting concepts and the ability to apply that knowledge in a practical setting
• Knowledge and experience in the application of generally accepted accounting principles, and the ability to analyze financial data and produce reports and statements that meet company standards
• A strong customer service orientation, as demonstrated in previous relevant roles, and the ability to manage relationships with employees and staff within the organization
• Demonstrated analytical skills, initiative, and a preference for working in a service-oriented environment where continuous improvement of business processes is expected

Essential Skills and Competencies

In addition to the requirements and qualifications listed above, the ideal candidate will possess:

• Excellent analytical and problem-solving skills, with the ability to analyze complex financial data and identify trends and areas for improvement
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues, management, and external stakeholders
• A high level of attention to detail, with the ability to accurately prepare financial reports and statements
• The ability to work in a fast-paced environment, with multiple priorities and deadlines, and to maintain a high level of productivity and efficiency
• A strong commitment to customer service, with the ability to provide exceptional support and service to internal and external customers

Career Growth Opportunities and Learning Benefits

At Sutherland, we are committed to the growth and development of our employees. As a Back Office Analyst, you will have the opportunity to:

• Develop your skills and knowledge in financial analysis, accounting, and customer service
• Work with a talented and experienced team, and learn from their expertise and best practices
• Take on new challenges and responsibilities, and contribute to the success and growth of our organization
• Participate in training and development programs, and pursue ongoing education and professional development opportunities

Work Environment and Company Culture

At Sutherland, we pride ourselves on our dynamic and innovative work environment, and our commitment to diversity, equity, and inclusion. As a Back Office Analyst, you will be part of a collaborative and supportive team, and will have the opportunity to:

• Work in a remote office, with the flexibility to work from home or in a remote location
• Participate in team-building and social events, and contribute to a positive and inclusive work culture
• Take advantage of our comprehensive benefits package, including competitive salary, health and dental insurance, and retirement savings plan
• Enjoy a healthy work-life balance, with flexible working hours and a commitment to employee well-being

Compensation, Perks, and Benefits

At Sutherland, we offer a competitive compensation package, including:

• A competitive salary, with opportunities for growth and advancement
• A comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off
• A dynamic and innovative work environment, with opportunities for professional development and growth
• A commitment to diversity, equity, and inclusion, and a positive and inclusive work culture

Conclusion

If you are a motivated and detail-oriented individual, with a passion for financial analysis, accounting, and customer service, we encourage you to apply for this exciting opportunity. As a Back Office Analyst at Sutherland, you will have the chance to make a significant impact on our organization, and to develop your skills and knowledge in a dynamic and innovative environment. Don't miss out on this fantastic opportunity to grow your career and join our team – apply today!

Apply now and take the first step towards an exciting and rewarding career with Sutherland!