Administrative Associate II- Front Desk (30 hours weekly) in Boston, MA

Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job Company: Boston Children's Hospital Job description: Department Patient Services-Center for Families AutoReqId 71806BR Status Part-Time Standard Hours per Week 30 Job Posting Category Administration Job Posting Description The Hale Family Center for Families is dedicated to supporting patient families through their experience at Boston Children's Hospital. Working with many departments across the hospital, the Hale Family Center for Families strives to create a home-away-from-home for all families during their time at Boston Children's. The center is located on the main campus, in the main lobby between Au Bon Pain and the interactive wall. The offers resources for communication needs, wellness, cultural connections, parking and accommodations support, advocacy and support programs, and activities for kids and teens. The Administrative Associate II will be responsible for:

• Answering, screening, and routing telephone calls and greets and directing patients/families, visitors and staff. Providing routine information within scope of knowledge and authority. Drafting responses to correspondence.
• Providing concierge services to visiting families including:
• Housing and Parking
• Information about the local area
• Assisting with apartment leasing and getting set up with utilities, cable, internet, etc.
• Preparing documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages. Proofreading and editing materials for grammar, punctuation, and spelling.
• Reserving meeting locations, orders refreshments, and preparing meeting agenda and other materials. Preparing travel arrangements as necessary. Assisting in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.
• Maintaining departmental files, records, and databases. Entering information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed. Maintaining department/office library of reference books, journals, slides, films, and other materials.
• Monitoring and maintaining office equipment and supply inventory. Communicating with hospital support service departments to request needed services.
• Preparing, routing, and tracking routine administrative forms and documents. Routing materials for required authorizations and monitoring receipt by final destination. Communicating with other hospital departments to resolve delays and errors.
• Providing positive and effective customer service that supports departmental and hospital operations.

Schedule: Part time-30hours, 100% Onsite. Monday-Friday: 8a-4:30p & 10:30a-7p Rotating 2 weekends a month: 8:30a-5p To qualify, you must have:

• High School Diploma/ GED
• Basic Computer Skills
• Ability to speak fluent Spanish or Haitian Creole strongly preferred
• Analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
• Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork. Regular, Temporary, Per Diem Regular Remote Eligibility Part Remote/Hybrid Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job Expected salary: Location: Boston, MA Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job Job date: Fri, 01 Sep 2023 03:11:47 GMT Apply for the job now! Administrative Associate II- Front Desk (30 hours weekly) - Boston Children's Hospital - Boston, MA - work from home job Apply tot his job Apply To this Job