Onboarding Support Specialist Part-time FSH - Remote - Join the Team at Oak View Group and Revolutionize the Live Event Industry

Welcome to Oak View Group: Where Passion Meets Innovation in the Live Event Industry

Imagine being part of a global team that's changing the face of the live event industry. At Oak View Group (OVG), we're not just a company - we're a community of passionate individuals who believe in the power of live experiences to bring people together. As the global leader in venue development, management, and premium hospitality services, we're on a mission to create unforgettable moments for our guests and our partners. And we're looking for talented individuals like you to join our team!

Job Summary: Onboarding Support Specialist Part-time FSH

We're seeking an experienced Onboarding Support Specialist to join our team on a part-time basis. As a key member of our Hospitality team, you'll play a crucial role in onboarding new food and beverage (F&B) accounts in the West region, ensuring that our venues are equipped to deliver world-class service and unforgettable experiences. If you're a food service professional with a passion for training, operations, and customer service, we want to hear from you!

Key Responsibilities:

• Venue Preparation: Travel to new OVG accounts and prepare the venue for opening, including setting up concession stands and training staff on menu and stand operations.
• Concession Operations: Tour and audit existing concession stands for equipment and inventory, documenting needs and issues.
• Training and Development: Train new managers on maintenance and cleaning of concession equipment, and existing staff on proper set-up and tear-down of stands to OVG standards.
• Inventory Management: Stock supplies and take inventory, recommending staffing levels for stands based on event attendance.
• Menu Knowledge: Understand and explain concession menu items to staff, preparing the stand for product displays, food pricing, and common equipment issues.
• POS System Implementation: Assist with setting up new POS systems with the IT team and train staff on the new system.
• Event Support: Provide hands-on event support for opening events, promoting OVG's commitments to sustainability and world-class customer service.

Requirements and Qualifications:

To succeed in this role, you'll need:

• Education: Associate's degree from an accredited college/university with major coursework in Culinary Arts, Food Service Operations, or a related field.
• Experience: 3+ years of experience working in concessions, preferably in supervisor or lead roles.
• Skills:
  • Excellent spoken and written communication skills.
  • Ability to deal with ambiguity and quickly changing priorities.
  • Team player with a problem-solving mindset.
  • Experience in training multiple staff members in concessions.

What We Offer:

As a part-time Onboarding Support Specialist with OVG, you'll enjoy:

• Competitive Hourly Wage: $30.00-$35.00 per hour.
• Benefits: 401(k) savings plan and 401(k) matching.
• Travel Opportunities: Travel to new venues and experience different events and cultures.
• Professional Growth: Opportunities for career growth and development in a fast-paced and dynamic industry.
• Diverse and Inclusive Culture: A culture that values diversity, equity, and inclusion, and encourages you to be your authentic self.

Our Culture and Values:

At OVG, we believe that our people are our greatest asset. We're committed to creating a culture that's inclusive, diverse, and supportive. We value:

• Diversity and Inclusion: We believe that a diverse team is essential to driving innovation and success.
• Teamwork: We work together to achieve common goals and support each other in our individual roles.
• Customer Service: We're passionate about delivering world-class service to our guests and partners.
• Sustainability: We're committed to reducing our environmental impact and promoting sustainable practices.

How to Apply:

If you're excited about the opportunity to join our team as an Onboarding Support Specialist, we want to hear from you! Please submit your application through our website:

Don't Miss Out:

This role will remain open until December 31, 2024. Don't miss your chance to join our team and be part of a dynamic and growing organization. Apply today and take the first step towards a rewarding new role!