Experienced Global Executive/Administrative Assistant - Strategic Support for Senior Leaders in a Dynamic and Inclusive Environment

Introduction to American Express

At American Express, we believe that with the right backing, people and businesses can progress in incredible ways. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. Our company values and powerful backing promise are at the heart of everything we do, and we strive to provide the world's best customer experience every day. With a strong focus on integrity, inclusivity, and belonging, we are dedicated to creating a work environment where everyone feels seen, heard, and valued.

Job Overview

We are seeking a highly organized and dynamic Executive Assistant to provide strategic support to multiple Vice Presidents in our Global Infrastructure organization. As a key member of our team, you will act as a liaison between senior leaders and internal/external stakeholders, managing communications and ensuring timely responses. Your exceptional executive support capabilities, meticulous attention to detail, and ability to handle multiple priorities will make you a valuable asset to our team.

Key Responsibilities

• Act as a liaison between Vice Presidents and internal/external stakeholders, managing communications and ensuring timely responses
• Manage and maintain the schedules of Vice Presidents, including coordinating meetings and travel arrangements across multiple domestic time zones and international markets
• Organize and coordinate events, meetings, workshops, and conferences, including arranging logistics and preparing materials
• Conduct research and gather information to support decision-making processes
• Maintain and update records, files, and databases to ensure accuracy and accessibility
• Book complex travel itineraries, including air, hotel, transfers, and visas
• Handle confidential information with discretion and ensure the security of sensitive documents
• Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leaders for approval and highlight any out-of-policy spend
• Create documents and presentations and maintain organization charts
• Assist with special projects and initiatives as assigned

Qualifications and Skills

To be successful in this role, you will need:

• 4+ years of related experience as an Executive Assistant or in a similar role supporting senior executives
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)
• Proficiency with virtual meeting platforms (i.e., Webex)
• Experience managing complex schedules across multiple time zones
• Exceptional work ethic with excellent accuracy, attention to detail, and ability to balance multiple, competing priorities
• Ability to multitask, prioritize, and handle pressure in a dynamic (and hybrid) environment
• Excellent verbal and written communication skills
• Experience in a wide range of administrative-related tasks, organizing large meetings, and arranging travel (domestic and international)
• Ability to work with a sense of urgency and in a fast-paced environment
• Strong interpersonal skills and the ability to build relationships with internal and external stakeholders
• Proficiency with creating reports, presentations, distribution lists, and correspondence
• Ability to adapt to the work styles and preferences of multiple executives
• Knowledge of Concur, Ariba is preferred, but not required
• Data analytics skills are highly desirable, but not required

Career Growth and Development

At American Express, we are committed to helping our colleagues grow and develop in their careers. We offer a range of opportunities to learn and develop new skills, including dedicated time to invest in your professional development. Our company values and powerful backing promise are at the heart of everything we do, and we strive to provide a work environment that is inclusive, supportive, and empowering.

Work Environment and Company Culture

Our company culture is built on a foundation of integrity, inclusivity, and belonging. We believe that everyone deserves to feel seen, heard, and valued, and we strive to create a work environment that is supportive, empowering, and fun. With a range of benefits and programs that support your holistic well-being, including competitive base salaries, bonus incentives, and comprehensive medical, dental, vision, life insurance, and disability benefits, we are committed to helping you thrive, both personally and professionally.

Compensation and Benefits

We offer a competitive salary range of $24.05 to $48.10 hourly, plus bonus and benefits. Our benefits package includes:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Conclusion

If you are a highly organized and dynamic individual with exceptional executive support capabilities, we encourage you to apply for this exciting opportunity. As an Executive Assistant at American Express, you will be part of a global and diverse community of colleagues who are committed to backing our customers, communities, and each other. With a range of benefits and programs that support your holistic well-being, including competitive base salaries, bonus incentives, and comprehensive medical, dental, vision, life insurance, and disability benefits, we are committed to helping you thrive, both personally and professionally. Apply now and let's discuss how you can become a vital part of our success story.

Take the Next Step

Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.