Senior Experience Specialist for eCommerce and Upper Funnel Marketing - Remote Opportunity with Verizon

Unlock Your Potential with Verizon: Empowering Innovation and Connection

At Verizon, we're not just about connecting people to the world; we're about enriching lives through premium wireless experiences that exceed expectations in value and quality. As a leader in the telecommunications industry, we're committed to delivering innovative, customer-focused solutions that open up a world of possibilities. Our diverse portfolio of 11 distinct brands, organized into five families, caters to a broad spectrum of needs and preferences, ensuring that everyone has access to seamless, reliable, and affordable wireless solutions.

About the Role: Senior Experience Specialist

We're seeking a highly skilled Senior Experience Specialist to join our eCommerce/Upper Funnel Marketing team. As a key member of this team, you'll play a pivotal role in defining and driving the upper funnel website promotion and content strategy, creating compelling website experiences that attract, inspire, engage, and convert prospective customers. This role requires a high level of cross-functional collaboration to plan and deliver seamless web experiences across the customer journey.

Key Responsibilities:

• Lead content page updates on the website's upper funnel and manage day-to-day site experience, ensuring that the brand vision and offers come to life.
• Coordinate with content execution teams to plan and prioritize projects, driving continuous performance improvement with cross-functional teams.
• Collaborate with Marketing, Engineering, Creative, and Product teams to create site experiences for campaigns, product initiatives, tests, and always-on programs.
• Analyze and monitor page performance and user behavior across site landing pages, generating data-driven hypotheses that inform strategies and uncover areas of opportunity to improve the customer experience.
• Develop a deep understanding of our site visitors through data, insights, and cross-functional partnerships, using those insights to inform site strategy.

Essential Qualifications:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant work experience in eCommerce or a related field.
• Experience in eCommerce, with a strong understanding of content creation and ecommerce site merchandising.

Preferred Qualifications:

• A Bachelor's degree in a relevant field.
• Content creation and ecommerce site merchandising experience.
• Results/action-oriented with strong process, workflow, and project management skills.
• Ability to think innovatively and creatively, with a passion for driving results and innovating along the way.
• Ability to manage through ambiguity and balance multiple dynamic priorities.
• Good understanding of content creation process leveraging agency partnerships.
• Excellent interpersonal, communication, and presentation skills.
• Resilience and resourcefulness, with a curious and open mindset to continually learning and improving.

What We Offer:

As a member of the Verizon team, you'll enjoy a competitive salary, comprehensive benefits, and a dynamic work environment that fosters growth and innovation. Our hybrid work model offers the flexibility to work from home and assigned office days, allowing you to balance your work and personal life. You'll have opportunities to develop your skills, take on new challenges, and advance your career in a company that's committed to diversity, equity, and inclusion.

Work Environment and Company Culture:

At Verizon, we're proud to be an equal opportunity employer, celebrating our employees' differences and fostering a collaborative, inclusive environment. We encourage authenticity, creativity, and innovation, and we're committed to empowering our employees to reach their full potential. Our diversity and inclusion initiatives are designed to promote a culture of belonging, where everyone feels valued, connected, and empowered to contribute their best.

Career Growth Opportunities:

As a Senior Experience Specialist, you'll have opportunities to develop your skills, take on new challenges, and advance your career in a company that's committed to innovation and customer satisfaction. You'll work with a talented team of professionals, collaborating on high-profile projects that drive business results and deliver exceptional customer experiences. Our commitment to ongoing learning and development ensures that you'll stay ahead of the curve, with access to training, mentorship, and career development opportunities.

Compensation and Benefits:

We offer a competitive salary and comprehensive benefits package, including health insurance, retirement savings, and paid time off. Our benefits are designed to support your overall well-being, providing a secure foundation for you to thrive in your role.

Join the Verizon Team: Empowering Your Career and Enriching Lives

If you're a motivated and creative professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a Senior Experience Specialist, you'll play a key role in shaping the customer experience, driving business results, and contributing to the company's mission to enrich lives through premium wireless experiences. Don't miss this chance to join a dynamic team, develop your skills, and advance your career in a company that's committed to innovation, diversity, and inclusion.

Apply today and let's build the future together!