Experienced Quality Assurance Manager – Virtual Testing, Mechatronics & Sustainable Packaging (MSP) Team

Are you a seasoned quality assurance professional with a passion for driving innovation and excellence in the field of mechatronics and sustainable packaging? Do you have a proven track record of leading cross-functional teams and developing virtual testing platforms to validate complex systems? If so, we invite you to join our Amazon Robotics – Mechatronics & Sustainable Packaging (MSP) Team as a Quality Assurance Manager – Virtual Testing.

About Us

At Amazon, we're working on the future. We're a company that's passionate about innovation, customer obsession, and operational excellence. Our MSP team is at the forefront of driving future innovation across all aspects of mechatronics and packaging, from robotic cells and autonomous vehicles to sortation, packing technologies, and packaging materials. We're committed to delivering robust products that effectively integrate into the Amazon Fulfillment network, and we're looking for a talented Quality Assurance Manager – Virtual Testing to join our team.

Job Summary

As a Quality Assurance Manager – Virtual Testing, you will be responsible for developing and executing virtual system test plans (simulations) to validate system-level requirements, meet customer deliverables, and ensure integrated system performance across all sub-components. You will work closely with product teams, QA manual testing teams, and internal customers to ensure that new solutions meet their requirements and are ready for operation, maintenance, deployment, process, and MHE integration, service, and support.

Key Responsibilities

* Develops, implements, and manages simulations and Hardware-In-the-Loop (HIL) to virtually validate end-to-end solutions with real-life software

• Virtually ensures that products meet required specifications for quality, function, operation, reliability, maintenance, training & learning, deployment, process- and MHE- integration, service, and support prior to delivery
• Identifies and sets appropriate quality standards and parameters for products
• Communicates quality standards and parameters to the product team, including hardware, software, controls, and materials development teams
• Coordinates simulations and testing processes
• Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
• Connects with internal customers (Operations, RME, ACES, PE, OpsEng, WWDE, etc.), reviews client, customer, and user feedback
• Maintains compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies

Essential Qualifications

* Bachelor's degree (BS)

• 7+ years proven experience leading or managing large cross-functional engineering teams with modeling, simulation, testing, integration, and/or quality assurance domain expertise
• Proven experience in fulfillment systems with storage equipment, material handling systems, automated sortation systems, and related automation equipment
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to travel up to 70% to business locations and project sites

Preferred Qualifications

* Experience with complex automated material handling equipment, packaging technologies, and systems, including robotics, and high-speed manufacturing

• Strong communication skills to coordinate with team members, operations, and management
• Project managing skills to start projects and finish projects successfully

Skills and Competencies

* Strong attention to detail

• Excellent communication and collaboration skills
• Analytical and abstract thinking
• Time management and organizational skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong problem-solving and analytical skills
• Experience with simulation and modeling tools, such as Simulink, ANSYS, or similar
• Experience with HIL testing and automation
• Knowledge of quality assurance principles and practices
• Experience with Agile development methodologies

Career Growth Opportunities and Learning Benefits

At Amazon, we're committed to helping our employees grow and develop their careers. As a Quality Assurance Manager – Virtual Testing, you'll have the opportunity to work on complex projects, develop your skills and expertise, and take on new challenges. We offer a range of training and development programs, including:

• On-the-job training and mentorship
• Formal training programs, such as our Quality Assurance Certification Program
• Opportunities for professional development and career advancement
• Access to industry-leading tools and technologies
• Collaborative and dynamic work environment

Work Environment and Company Culture

Our MSP team is a dynamic and collaborative group of professionals who are passionate about innovation and excellence. We work in a fast-paced environment with multiple priorities and deadlines, but we're committed to delivering high-quality results and exceeding customer expectations. We value diversity, inclusion, and teamwork, and we're committed to creating a workplace that's welcoming and inclusive for all employees.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Base pay ranging from $158,300/year in our lowest geographic market up to $307,900/year in our highest geographic market
• Equity, sign-on payments, and other forms of compensation as part of a total compensation package
• Full range of medical, financial, and/or other benefits, including:

+ Medical, dental, and vision insurance + 401(k) matching program + Flexible paid time off + Employee assistance program + Access to on-site fitness center and wellness programs + Discounts on Amazon products and services

How to Apply

If you're a motivated and experienced quality assurance professional who is passionate about driving innovation and excellence in the field of mechatronics and sustainable packaging, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter through our internal or external career site. Apply Job! Apply for this job