Experienced Infrastructure Site Reliability Engineer - Scaling TikTok's Global Platform

Join TikTok's US Data Security Team and Be Part of Revolutionizing the Future of Social Media

At TikTok, we're on a mission to inspire creativity and bring joy to over 1 billion users worldwide. As a leading short-form mobile video platform, we're committed to fostering a culture of innovation, inclusivity, and continuous improvement. Our global offices span across Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo, and we're now expanding our team in Kentucky, USA.

About USDS: U.S. Data Security

As part of TikTok's U.S. Data Security (USDS) division, you'll be working on a critical team focused on ensuring the security and integrity of our platform for American users. USDS is a security-first division that oversees data protection policies, content moderation protocols, and security controls to safeguard our community. We're dedicated to providing a safe and engaging environment for our users, and we're looking for talented professionals like you to join our team.

Infrastructure SRE - Application Services: Job Overview

We're seeking an experienced Infrastructure Site Reliability Engineer (SRE) to join our Application Services team within USDS. As an SRE, you'll play a critical role in ensuring the operability, visibility, and automation of TikTok's infrastructure. You'll work closely with cross-functional teams to design, implement, and maintain scalable solutions that meet our high standards for performance, reliability, and security.

Key Responsibilities:

• Perform SRE duties and procedures on supported services in production, including stand-by rotations, maintenance, change management, monitoring, incident response, capacity planning, and disaster recovery.
• Maximize infrastructure uptime, availability, and stability to ensure functional and performance SLAs.
• Contribute to existing documentation and build effective documentation, such as operational runbooks, SOPs, SLA/SLO.
• Initiate and lead planning/tooling/automation to streamline processes and minimize human resources.
• Work cross-functionally and regionally with SRE/Dev/QA/PM teams to manage incidents and improve processes.
• Manage and prioritize tasks/projects for high efficiency and accurate deliveries.

Essential Qualifications:

• Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
• 5+ years of demonstrated experience in software development with at least one programming language.
• 5+ years of experience with Linux Operating Systems, Networking, Database concepts, Monitoring, and Shell scripting.
• Strong analytical capacity, problem-solving, and decision-making skills.
• Excellent communicator, collaborator, self-starter, and quick learner.

Preferred Qualifications:

• Graduate degree in Computer Science, Engineering, or a related field.
• Proficiency in any of the following languages: Python, GoLang, C++.
• Experience in any of the following: SRE philosophy, AIOPS, APM, Disaster Recovery.
• Expertise in any of these tech stacks: Kubernetes, ElasticSearch, ClickHouse, Message Queue, OpenTSDB, Service Mesh.

What We Offer:

At TikTok, we're committed to creating an inclusive environment where employees are valued for their skills, experiences, and unique perspectives. Our workplace connects people from across the globe, and we're passionate about celebrating our diverse voices. We offer:

• Competitive compensation: $27-$37 per hour, with opportunities for growth and development.
• Comprehensive benefits package, including 100% coverage for employee medical insurance, dental, vision, and life insurance plans.
• Generous paid time off, including 10 paid holidays, 17 days of Paid Personal Time Off (PPTO), and 10 paid vacation days.
• 12 weeks of paid Parental leave and two months of paid Supplemental Disability.
• Mental and emotional health benefits through our EAP and Lyra.
• 401K company match, gym, and cellphone service reimbursements.

Why Join TikTok?

At TikTok, we're dedicated to inspiring creativity and bringing joy to our users. We're committed to fostering a culture of innovation, inclusivity, and continuous improvement. As a member of our team, you'll have the opportunity to:

• Work on complex, large-scale problems in a hyper-growth environment.
• Develop your skills and expertise in a dynamic and supportive team.
• Collaborate with cross-functional teams to drive business results.
• Enjoy a flexible and inclusive work environment that values diversity and promotes work-life balance.

Ready to Apply?

If you're a motivated and talented Infrastructure SRE with a passion for innovation and customer satisfaction, we want to hear from you! Apply now to join our team and be part of shaping the future of social media.

We are committed to providing reasonable accommodations during our hiring process. If you need assistance or accommodation, please contact us at [email protected].