RedBox Rx Pharmacy Technician - Certified - Data Entry and Customer Support

Join the Hy-Vee Team: Where People Are Our Strength

At Hy-Vee, we pride ourselves on being a company that values its people above all else. Our mission is to provide "a helpful smile in every aisle," and we believe that this can only be achieved through a workforce that is fully engaged, committed to supporting our customers, and dedicated to each other. As a leading retail pharmacy company, we are seeking a highly skilled and compassionate RedBox Rx Pharmacy Technician - Certified to join our team. This role will play a critical part in our RedBox Rx department, working closely with our customers, pharmacists, and other healthcare professionals to ensure seamless and efficient prescription processing.

About RedBox Rx and Hy-Vee

Hy-Vee is a well-established retail pharmacy company with a strong presence in the healthcare industry. Our RedBox Rx program is designed to provide convenient and accessible prescription services to our customers. With a focus on customer satisfaction, quality assurance, and regulatory compliance, we are committed to delivering exceptional patient care and support. Our team is passionate about making a positive impact on the lives of our customers, and we are looking for like-minded individuals to join our team.

Job Summary

We are seeking a certified RedBox Rx Pharmacy Technician to join our team. As a key member of our RedBox Rx department, you will be responsible for processing prescription orders, assisting customers with visit and treatment-related inquiries, and performing data entry tasks. This is an excellent opportunity for a skilled and compassionate pharmacy technician to join a dynamic team and contribute to the delivery of high-quality patient care.

Key Responsibilities

• Process prescription orders from RedBox Rx providers, ensuring accuracy and efficiency
• Assist customers with visit and treatment-related inquiries via phone and email
• Create new patient profiles and perform prescription data entry
• Work collaboratively with co-workers to ensure strict adherence to standard operating procedures and facility policies
• Perform other related job duties and special projects as required
• Handle inquiries that do not require a pharmacist's expertise and judgment
• Assist in adherence to quality assurance standards and regulatory compliance

Secondary Responsibilities

• Maintain accurate and up-to-date patient records and prescription information
• Communicate effectively with customers, pharmacists, and other healthcare professionals
• Participate in ongoing training and education to stay current with industry developments and best practices
• Contribute to a positive and supportive team environment

Requirements and Qualifications

Education and Experience

• High school diploma or equivalent required
• Certification as a licensed pharmacy technician through a national program (e.g., PTCB)
• Previous experience as a pharmacy technician or pharmacy clerk preferred
• Strong knowledge of pharmacy operations, medical terminology, and pharmacology

Skills and Competencies

• Excellent verbal and written communication skills
• Strong leadership and teamwork skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Proficient in Microsoft Office software, including Excel, Word, Outlook, and PowerPoint
• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and handle sensitive information

Physical Requirements

• Ability to see detail at near and far range with or without correction
• Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly
• Must be able to perform the following physical activities: stooping, kneeling, crouching, standing, reaching, lifting, grasping, talking, hearing, and repetitive motions

Work Environment and Culture

At Hy-Vee, we strive to create a positive and supportive work environment that encourages collaboration, innovation, and growth. Our team is passionate about delivering exceptional customer service and making a positive impact on the lives of our customers. We offer a range of benefits and perks, including:

• Competitive salary and benefits package
• Ongoing training and education opportunities
• Career growth and advancement opportunities
• Recognition and rewards for outstanding performance
• A fun and dynamic work environment

Why Join Our Team?

At Hy-Vee, we believe that our people are our greatest asset. We are committed to creating a work environment that is engaging, challenging, and rewarding. As a RedBox Rx Pharmacy Technician - Certified, you will have the opportunity to:

• Make a positive impact on the lives of our customers
• Work with a dynamic and supportive team
• Develop your skills and expertise in a fast-paced and dynamic environment
• Enjoy a range of benefits and perks

How to Apply

If you are a motivated and compassionate pharmacy technician looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!