Customer Management Associate Coordinator - Frito-Lay Sales and Distribution Operations Support Specialist - Midwest Region

Introduction to PepsiCo and Frito-Lay

PepsiCo is a global leader in the food and beverage industry, with a diverse portfolio of brands that are household names. We are a company that is driven by a passion for performance, a respect for our heritage, and a commitment to innovation. At PepsiCo, we believe that our people are our greatest asset, and we are dedicated to creating a work environment that is inclusive, supportive, and empowering. Frito-Lay, our snack manufacturing, sales, and distribution operating unit, is responsible for the growth of some of America's favorite snack foods, including FRITOS, LAY'S, DORITOS, CHEETOS, and TOSTITOS.

Job Overview

We are seeking a highly motivated and organized Customer Management Associate Coordinator to join our Frito-Lay sales and distribution operations team in the Midwest region. As a key member of our team, you will be responsible for executing all processes associated with promotions, pricing maintenance, and managing customer databases, while ensuring that all relevant items and materials are communicated to customers and stakeholders. This is an exciting opportunity to work with a talented team of professionals who are passionate about delivering exceptional results and driving business growth.

Key Responsibilities

• Timely, accurate, and complete listing of Frito-Lay products and appropriate pricing and promotional allowances are maintained in internal Frito-Lay and external customer systems.
• Promotional calendars are updated and communicated accurately and timely to all relevant parties, both internally with Frito-Lay and externally with the customer.
• Contracts supporting each customer and promotional event are completed in an accurate and timely manner and are communicated to all parties.
• Apply proficiency with spreadsheets and analytical skills to support Key Account Managers (KAMs) in assessing the effectiveness of various programs and initiatives.
• Support the Director of Sales (DOS) and KAM team in the Midwest region on various tasks and duties as required.

Qualifications and Requirements

To be successful in this role, you will need to possess a combination of skills, experience, and personal qualities that align with our company values and goals. These include:

• High school diploma or equivalent required.
• Demonstrated ability to prioritize, organize, and work effectively in a fast-paced environment.
• Ability to adapt to frequent changes in priorities and scheduled tasks.
• Advanced working knowledge of Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.
• Demonstrated ability to communicate effectively, both verbally and in writing, across multiple levels within the organization and with customers.
• Demonstrated ability to establish and maintain relationships with employees at all levels in the organization.
• Demonstrated strong customer service orientation.
• Must be authorized to work in the United States.

Preferred Qualifications

While not essential, the following qualifications and experience are preferred:

• Previous experience in a sales or customer service role, preferably in the food and beverage industry.
• Knowledge of sales and distribution operations, including pricing, promotions, and customer management.
• Experience with data analysis and reporting, including the use of spreadsheets and other software applications.
• Strong problem-solving and analytical skills, with the ability to think critically and creatively.

Career Growth and Development Opportunities

• On-the-job training and coaching from experienced professionals.
• Formal training programs, including sales and customer service skills development.
• Opportunities for career advancement and progression within the company.
• Access to a range of online learning resources and tools.

Work Environment and Company Culture

• A dynamic and fast-paced work environment that is challenging and rewarding.
• A collaborative and supportive team culture that values diversity and inclusion.
• Opportunities to work with a range of stakeholders, including customers, suppliers, and other internal teams.
• A range of employee benefits and perks, including health insurance, retirement savings, and employee discounts.

Compensation and Benefits

We offer a competitive salary and benefits package, including:

• A comprehensive health insurance program, including medical, dental, and vision coverage.
• A retirement savings plan, including a 401(k) matching program.
• A range of employee perks and discounts, including product discounts and employee recognition programs.
• Opportunities for career advancement and professional growth.

Conclusion

If you are a motivated and organized individual who is passionate about delivering exceptional results and driving business growth, we encourage you to apply for this exciting opportunity. As a Customer Management Associate Coordinator with Frito-Lay, you will be part of a talented team of professionals who are dedicated to excellence and committed to making a positive impact. Don't miss out on this chance to join our team and take your career to the next level.