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Lead Payroll Partner Operations Team – Apply Online Today – Indeed Jobs US

100% Remote Full-time Open now
September 12, 2025

Job highlights

Identified by Google from the original job post

Qualifications

  • A High school diploma/GED is required
  • Minimum of 6-months experience mentoring peers and/or direct reports is required
  • 3 years Customer Service experience required
  • 10 more items(s)

Benefits

  • Base Compensation Range
  • $70,000—$85,000 USD
  • Compensation & Benefits
  • 10 more items(s)

Responsibilities

  • The Team Lead, Payroll Partner Operations oversees day-to-day operations and development of customer support advocates, dedicated to specific Payroll providers
  • The Team Lead will provide guidance and instruction to help support all team functions, meet performance goals as a team and coordinate with the Sales teams and internal Pie teams to assist with improving existing processes
  • This role requires strong attention to detail, advanced interpersonal skills, a metrics-based approach to operations and the ability to collaborate with other teams and departments
  • Serves as an escalation point for complex customer inquiries, questions and concerns
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