(Teleworking) American Express Customer Service Remote Job – Indeed Jobs US

American Express is a globally recognized leader in financial services, known for delivering outstanding customer support and offering trusted payment, travel, and expense management solutions. The company fosters a collaborative work environment that empowers its employees with the tools they need to succeed—whether they work onsite or remotely. As part of its commitment to excellence, American Express is hiring enthusiastic professionals who can represent the brand with integrity and care.

Job Summary: American Express is actively seeking Customer Service Representatives to work remotely from Tulsa, OK. This telework role is designed for individuals passionate about helping others and skilled in resolving issues efficiently. You'll engage with American Express card members to provide support, resolve inquiries, and ensure a positive customer experience—all from the comfort of your home.

Key Responsibilities

• Interact with customers via phone, email, and chat to assist with inquiries

• Address questions related to billing, accounts, payments, and rewards

• De-escalate concerns and offer timely, tailored solutions

• Maintain detailed records of customer interactions and actions taken

• Provide service that reflects the high standards of the American Express brand

Compensation & Benefits

• Competitive hourly wage with performance-based bonuses

• Remote work environment with flexible scheduling

• Paid training and development programs

• Full suite of benefits, including health, dental, vision, and retirement options

Why Join American Express?

• Be part of a mission-driven company with a strong ethical foundation

• Enjoy working from home with supportive leadership and technology

• Access growth opportunities within customer care and other departments

• Contribute to a company known for putting people first—customers and employees alike

Location Requirement: Applicants must be based in Tulsa, OK or the surrounding region. A reliable internet connection and quiet, professional home office space are required for this fully remote position.

Qualifications

• High school diploma or equivalent required

• Prior customer service experience preferred

• Ability to multitask while delivering exceptional service

• Strong communication and problem-solving skills

• Self-directed and capable of working independently

If you’re passionate about customer satisfaction and want to join a company that values your contribution, apply now to start your journey with American Express!

Apply For This Job