[Hiring] UX/UI Digital Design Lead @BCT Partners, LLC – Indeed Jobs US

About BCT: We harness the power of expertise and innovation to solve complex social problems, transform lives, and create lasting change.          BCT is a management consulting firm that tackles complex social problems through data analytics, innovative solutions and program management. We believe complex issues are best solved through collaboration. As a result, we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational development, and a passion for change.      

About the Role: 

The UX/UI Digital Design Lead plays a central role in shaping user-centered digital solutions for the Office of Head Start’s IT-Aligned Management System (AMS) platform. This position is responsible for leading the visual, interaction, and service design strategies that inform the platform’s tools, workflows, and dashboards used by federal staff, reviewers, and grantees. The Digital Design Lead collaborates closely with engineers, product owners, data analysts, and end users to ensure that digital services are intuitive, accessible, inclusive, and aligned with both user needs and federal guidelines. This role is critical in advancing OHS’s goal to deliver transparent, efficient, and effective digital monitoring systems. 

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How You Contribute to the Team: 

Lead the design strategy across all digital components of the IT-AMS platform, including user flows, interaction models, visual systems, and content structure 

Translate complex monitoring processes and data workflows into intuitive, user-friendly interfaces and tools 

Conduct or oversee user research, usability testing, and feedback analysis to inform design decisions 

Develop and maintain system-wide design standards, style guides, and reusable components that align with the U.S. Web Design System (USWDS) 

Ensure all platform interfaces are accessible and compliant with Section 508 and WCAG 2.1 standards 

Collaborate closely with product owners, front-end developers, data teams, and customer support to deliver features that solve user problems 

Support dashboard, reporting tool, and risk indicator interface development 

Champion human-centered design thinking within a cross-functional agile delivery team  

Perform these and other reasonable tasks as assigned by management in support of BCT’s goals and objectives.  

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