Experienced Front Office Coordinator/Medical Assistant – Patient Care and Administrative Support for a Thriving Medical Practice

Join our dynamic team at American Vein & Vascular Institute and take the first step towards a rewarding career in the medical field! As a Front Office Coordinator/Medical Assistant, you will play a vital role in delivering exceptional patient care and administrative support to our patients and staff. This is an exciting opportunity to work in a fast-paced environment, develop your skills, and grow with our organization.

We are a growing medical practice dedicated to providing top-notch vascular care to our patients. Our team is passionate about delivering exceptional patient experiences, and we are seeking a highly motivated and compassionate individual to join our front office team. If you are eager to learn, work collaboratively, and make a positive impact on people's lives, we encourage you to apply for this role.

About American Vein & Vascular Institute

At American Vein & Vascular Institute, we are committed to providing the highest quality vascular care to our patients. Our team of experienced healthcare professionals is dedicated to delivering personalized attention, compassion, and expertise to every patient who walks through our doors. We are proud to be a part of the Edwards/Vail, CO community and strive to make a positive impact on the lives of our patients and their families.

Key Responsibilities

As a Front Office Coordinator/Medical Assistant, you will be responsible for a wide range of duties, including:

• Welcoming patients, collecting and updating necessary information, and ensuring accurate registration paperwork
• Providing exceptional customer service, anticipating patients' anxieties, and maintaining a comfortable reception area
• Conducting financial conversations, reviewing patient procedure estimates, and collecting balance due on accounts
• Ensuring availability of treatment information by creating and maintaining daily consult sheets, pre-procedure checklists, and signed patient estimates
• Helping to keep patient appointments on schedule by notifying staff of patient arrival, reviewing clinic flow, and notifying staff and providers of schedule delays
• Optimizing patients' satisfaction, provider time, and treatment room utilization by accurately scheduling procedures and follow-up appointments
• Verifying appointments on the schedule, ensuring procedure authorizations/predeterminations are active and documented in the patient chart
• Assisting patients with selection and purchase of compression wear and opening/closing the cash drawer daily

Additional Responsibilities

In addition to the key responsibilities listed above, you will also be expected to:

• Follow the American Vein way by adhering to professional standards, policies, and procedures, federal, state, and local requirements
• Adhere to HIPAA federal regulations by safeguarding medical records, keeping patient information confidential, and utilizing the "minimum necessary" rule
• Maintain business office inventory and equipment by checking stock, anticipating needed supplies, and expediting orders
• Monitor compression inventory and notify the manager of special requests for changing inventory
• Protect patients' rights by maintaining confidentiality of personal and financial information
• Perform other duties as assigned by management

Competencies

To perform this job successfully, an individual should demonstrate the following competencies:

• Strong communication and interpersonal skills
• Ability to work collaboratively with patients, staff, and providers
• Excellent customer service skills
• Ability to multitask and prioritize tasks effectively
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Basic computer skills, including Microsoft Word, Excel, and Outlook
• Knowledge of EMR software

Qualifications

To be considered for this role, you should have:

• A high school diploma or general education degree (GED)
• One to three years of related experience in a medical office setting
• Ability to read and interpret documents, write routine reports, and speak effectively before groups
• Basic mathematical skills, including addition, subtraction, multiplication, and division
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

Desired Qualifications

We prefer candidates with:

• Experience working in a medical office setting
• Knowledge of EMR software
• Basic computer skills, including Microsoft Word, Excel, and Outlook

Work Environment

The work environment for this role is:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Customer-focused and patient-centered
• Located in Edwards/Vail, CO

Benefits

We offer a competitive compensation package, including:

• A competitive hourly rate of $22.00 - $27.00 per hour
• A comprehensive benefits package, including 401(k), dental insurance, employee assistance program, employee discount, flexible spending account, health insurance, life insurance, paid time off, and vision insurance

Application Instructions

To apply for this role, please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you!

Don't miss out on this exciting opportunity to join our team and start your career in the medical field!