Experienced Architect - Customer Experience Designer for Innovative Streaming Services - Part-Time Remote Work Opportunity

Introduction to Disney and the Role

Disney, a global leader in the entertainment industry, is seeking an experienced Architect - Customer Experience Designer to join its innovative team. As a part-time remote worker, you will play a pivotal role in defining and architecting products, algorithms, and data systems that are crucial to the customer experience. This cross-functional position requires collaboration with core software systems throughout the organization, utilizing data, metrics, algorithms, and incentives to drive innovation and adaptability across the company.

About the Team

The Customer Experience (CEX) team at Disney+ Hotstar creates brilliant experiences for over 150 million clients across multiple countries. The team handles the entire customer journey, from sign-up to personalized content reviews on various devices. The Discovery Group, a sub-group within CEX, focuses on transforming content discovery, aiming to provide clients with an intuitive and personalized experience, enabling seamless exploration and enhancement of their interests.

Key Responsibilities

• Act as a technical architect for the teams within the Discovery contract, ensuring the quality of engineering and design of systems
• Practically break down complex issues into simple, straightforward solutions
• Develop technical roadmaps, frame future directions, and orchestrate technical advancements
• Analyze and improve data quality and metrics, fully understanding system interdependencies and constraints
• Apply internal and industry knowledge to make informed design decisions
• Exercise technical influence over 50+ colleagues, increasing their productivity and effectiveness by sharing your deep knowledge and experience, and mentoring on cutting-edge technical matters for professional development

Essential Qualifications and Skills

To succeed in this role, you should have:

• At least 4+ years of experience building large mobile systems, with a strong foundation in software development engineering
• Strong knowledge of distributed systems, datastores (SQL, NoSQL), and the ability to choose the right technology based on requirements
• Excellent knowledge of data structures, algorithms, and design for performance
• Strong critical thinking skills, with the ability to provide technical guidance across backend, frontend, and ML technologies
• Thriving in a highly innovative and fast-paced environment, achieving stretch goals
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills
• Extensive experience in mentoring junior designers to progress
• A pioneering spirit and the ability to have fun!

Preferred Education and Experience

A Tech/B.E/Masters or a comparable degree from a reputable university, with at least 13 years of professional experience as a backend/full stack developer, is preferred. Any experience with ML, data science, or search in B2C (e-commerce, OTT) is a plus.

Career Growth Opportunities and Learning Benefits

As a part-time remote worker at Disney, you will have the opportunity to work with a talented team of professionals, collaborating on innovative projects that shape the customer experience. You will be able to develop your technical skills, expand your knowledge of distributed systems, data structures, and algorithms, and enhance your critical thinking and problem-solving abilities. Additionally, you will have the chance to mentor junior designers, sharing your expertise and experience, and contributing to their professional growth.

Work Environment and Company Culture

Disney is committed to creating a work environment that is inclusive, diverse, and supportive of its employees. As a part-time remote worker, you will be able to work from the comfort of your own home, with the flexibility to manage your schedule and workload. You will be part of a global team, collaborating with colleagues from different countries and cultures, and contributing to the company's mission to entertain, inform, and inspire audiences around the world.

Compensation, Perks, and Benefits

As a part-time remote worker at Disney, you can expect a competitive hourly rate of $25-$30 per hour, as well as access to a range of perks and benefits, including:

• Opportunities for professional growth and development
• Flexible working hours and remote work arrangements
• Access to cutting-edge technology and tools
• Collaboration with a talented team of professionals
• Recognition and rewards for outstanding performance

Conclusion

If you are a motivated and experienced Architect - Customer Experience Designer, looking for a part-time remote work opportunity that offers flexibility, challenges, and growth, then this role at Disney is perfect for you. With its commitment to innovation, diversity, and employee satisfaction, Disney is an ideal place to develop your skills, expand your knowledge, and contribute to the creation of exceptional customer experiences. Apply now to join the Disney team and take your career to the next level!

Apply!