Experienced Flight Attendant – Providing Exceptional Customer Service and Ensuring Safety Onboard Regional Jets for Delta Connection

Introduction to Endeavor Air

Imagine a career where every day is different, where you get to meet new people, travel to exciting destinations, and be part of a team that prioritizes safety and customer satisfaction. Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, offers just that. As a Flight Attendant with Endeavor Air, you will be part of a dynamic team that operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Our headquarters in Minneapolis, Minnesota, and hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, along with 11 maintenance bases across our network, ensure that we are always close to our customers and ready to serve.

About the Role

As a Flight Attendant with Endeavor Air, your primary responsibility will be to provide a safe and memorable on-board experience for every customer, every day, on every flight. This is achieved by creating a warm and welcoming environment for our guests, ensuring their safety and comfort, and offering exceptional customer service. If you are passionate about helping others, enjoy working in a fast-paced environment, and are committed to delivering outstanding service, then this role is for you.

Key Responsibilities:

• Ensure the safety and comfort of customers by providing the very best service on our aircraft.
• Project and maintain a positive attitude and composure at all times, even in challenging situations.
• Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
• Respond effectively during emergency situations and provide emergency medical assistance when needed.
• Prepare and serve meals, snacks, and beverages, and receive and process payments for purchased items.
• Provide customer service assistance, such as lifting, transporting, and stowing luggage, and answering customers' questions.
• Communicate effectively with customers and crew members, both verbally and in writing.
• Maintain the aircraft and ensure compliance with policies, procedures, regulations, and safety guidance.
• Work independently and as part of a team to accomplish work tasks and ensure the success of each flight.

Qualifications and Requirements

To be considered for the Flight Attendant position, you must meet the following minimum qualifications:

• Authorization to work in the U.S.
• Ability to report to work at your assigned base within two hours (2.5 hours for NYC bases).
• High school diploma, GED, or equivalent; a BA/BS college degree is preferred or a combination of education and related experience.
• Ability to speak, read, write, and understand English fluently.
• Meet the minimum age requirement of 21 years of age.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies.

Preferred Qualifications:

• At least one year of customer service experience.
• Exceptional customer service skills and abilities.
• Ability to maintain a high level of personal decorum, professional conduct, and personal appearance.
• Ability to comply with Endeavor's 'Flight Attendant Style Requirements'.
• Familiarity with mobile handheld devices.

Physical Requirements

The physical demands of this role include:

• Candidate height must not exceed 5'11" or 71.5 inches when measured without shoes.
• Ability to reach a minimum of 6'3" or 76 inches overhead when measured without shoes.
• Sit in an assigned jumpseat with seatbelt and shoulder harness fastened properly and without a seatbelt extension.
• Open emergency exits and close aircraft doors weighing up to 45 pounds.
• Hear and respond to customer and crew communications in situations with high background noise.
• Work in aircraft aisles and galleys, while standing, reaching, walking, kneeling, bending, twisting, and working in cramped or awkward positions.

What We Offer

At Endeavor Air, we believe in providing our employees with a competitive total compensation package, including:

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members.
• Comprehensive Medical, Dental, and Vision Plans.
• 401(k) with Company Match starting on the first day of employment.
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplemental benefit options.
• Performance Reward Programs.

Training and Development

We are committed to the growth and development of our employees. Our industry-leading Flight Attendant Training Package includes:

• Training pay of $1,500 paid in two installments, less applicable taxes.
• Air transportation to and from training in Minneapolis.
• Single-occupancy hotel accommodations, including shuttle service to and from the Endeavor Learning Center.
• Lunch provided on training days at the Endeavor Learning Center.
• Full uniform package ($680 value).
• iPhone 15 SkyPro device and accessories for use during training and post-graduation ($1,000 value).

Conclusion

If you are passionate about delivering exceptional customer service, enjoy working in a dynamic environment, and are committed to ensuring the safety and comfort of our customers, then we encourage you to apply for the Flight Attendant position with Endeavor Air. As a member of our team, you will have the opportunity to travel, meet new people, and be part of a company that values its employees and prioritizes their growth and development. Apply now and take the first step towards an exciting and rewarding career as a Flight Attendant with Endeavor Air.