Experienced Installation Technician for High-Speed Broadband and Telecommunications Services in Key West, Florida
Join Our Dynamic Team at AT&T as a Remote Installation Technician!
Are you a skilled and motivated individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and installing cutting-edge technology? If so, we have an exciting opportunity for you to join our team at AT&T as a full-time remote Installation Technician in Key West, Florida!
About Us
At AT&T, we're committed to connecting people to what matters most in their lives. We're a leading provider of high-speed broadband, Wi-Fi, and voice services, and we're constantly innovating to stay ahead of the curve. As an Installation Technician with our company, you'll play a critical role in delivering our state-of-the-art technology to customers across Key West, Florida.
Job Summary
As an Installation Technician, you'll be the face of our company, working independently at customer homes and businesses to install and activate our latest technology. You'll be responsible for providing seamless installation and activation of our high-speed broadband, Wi-Fi, and voice services, ensuring that our customers have a positive experience with our company. If you're a self-motivated individual with excellent problem-solving skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Install and activate high-speed broadband, Wi-Fi, and voice services at customer homes and businesses
- Work independently, using your own vehicle, to complete installations and troubleshoot issues
- Provide exceptional customer service, ensuring that customers are satisfied with our services
- Lift and move equipment weighing up to 60 pounds, and climb ladders up to 28 feet
- Work in small spaces or aloft, as required
- Identify wire and cable colors, and troubleshoot issues as needed
- Work a flexible schedule, including evenings and weekends, and be available for overtime, emergency callouts, and holiday work
Essential Qualifications
- Valid state driver's license
- Ability to lift and move up to 60 pounds
- Ability to work in small spaces or aloft (up to 28 feet)
- Ability to identify wire and cable colors
- Ability to qualify on pre-employment assessments
Preferred Qualifications
- Previous experience in a related field, such as telecommunications or cable installation
- Technical training or certification in a related field
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills
Skills and Competencies
To succeed in this role, you'll need to have a strong foundation in technical skills, as well as excellent communication and customer service skills. Some of the key skills and competencies required for this role include:
- Technical knowledge of telecommunications and broadband services
- Problem-solving and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and manage your time effectively
- Physical ability to lift and move equipment, and climb ladders
Career Growth Opportunities
At AT&T, we're committed to helping our employees grow and develop their careers. As an Installation Technician, you'll have access to ongoing paid training and development opportunities, which will help you to advance your skills and knowledge. You may also have opportunities to move into leadership roles or specialize in a particular area of our business.
Work Environment and Company Culture
As a remote Installation Technician, you'll be working independently, using your own vehicle to travel to customer locations. You'll be required to work a flexible schedule, including evenings and weekends, and be available for overtime, emergency callouts, and holiday work. Our company culture is built on a foundation of integrity, respect, and teamwork, and we're committed to providing a safe and supportive work environment for all of our employees.
Compensation and Benefits
We offer a competitive salary and benefits package to our Installation Technicians. Our Wire Technicians earn between $18.13 - $28.40 hourly, with average starting earnings of $52,806 per year. We're also proud to offer a range of benefits, including:
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Disability benefits (short-term and long-term)
- Life and accidental death insurance
- Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal
- Employee assistance programs (EAP)
- Employee discounts on AT&T services and products
Why Join Our Team?
At AT&T, we're committed to making a positive impact in the communities we serve. We're proud to be a leader in our industry, and we're excited about the opportunities that lie ahead. As an Installation Technician with our company, you'll have the chance to make a real difference in the lives of our customers, while also developing your skills and advancing your career.
Ready to Apply?
If you're a motivated and skilled individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Even if you don't meet every qualification listed, we'd still love to hear from you. We're committed to providing equal employment opportunities to all individuals, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.